{"id":1788,"date":"2020-11-06T13:15:10","date_gmt":"2020-11-06T04:15:10","guid":{"rendered":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/?p=1788"},"modified":"2025-03-07T09:28:09","modified_gmt":"2025-03-07T00:28:09","slug":"kpi-kanri","status":"publish","type":"post","link":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/kpi-kanri\/","title":{"rendered":"KPI\u7ba1\u7406\u3059\u308b\u4e0a\u3067\u6b20\u304b\u305b\u306a\u3044\u30dd\u30a4\u30f3\u30c8"},"content":{"rendered":"\n<p>\u7d44\u7e54\u304c\u76ee\u6307\u3059\u3079\u304d\u65b9\u5411\u6027\u3092\u660e\u78ba\u306b\u3059\u308b\u305f\u3081\u306b\u6b20\u304b\u305b\u306a\u3044\u306e\u304c\u6307\u6a19\u3067\u3059\u3002\u3055\u307e\u3056\u307e\u306a\u30d3\u30b8\u30cd\u30b9\u3067\u7528\u3044\u3089\u308c\u3066\u3044\u308b\u300cKPI\u300d\u306f\u3001\u696d\u52d9\u8a55\u4fa1\u306b\u304a\u3044\u3066\u91cd\u8981\u306a\u4f4d\u7f6e\u4ed8\u3051\u306b\u3042\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u624b\u6cd5\u306e\u4e00\u3064\u3068\u3057\u3066\u3082\u591a\u304f\u306e\u30b7\u30fc\u30f3\u3067\u7528\u3044\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001KPI\u3092\u6d3b\u7528\u3057\u305f\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306b\u3064\u3044\u3066\u3001\u7ba1\u7406\u65b9\u6cd5\u3084\u7ba1\u7406\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8\u3001\u30b3\u30c4\u3001\u6ce8\u610f\u70b9\u306a\u3069\u306e\u8981\u7d20\u3092\u8e0f\u307e\u3048\u306a\u304c\u3089\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n    <figure class=\"wp-block-image size-large\"><a href=\"https:\/\/pardot2.cydas.com\/peoplelabo_ctm_survice_features\" target=\"_blank\"><img src=\"https:\/\/www.cydas.com\/wp-content\/themes\/peoplelabo\/images\/peoplelabo_ctm_banner.png\" alt=\"\" class=\"wp-image-9057\"\/><\/a><\/figure>\n    \n\n\n\n<div id=\"toc_container\" class=\"no_bullets\"><p class=\"toc_title\">\u76ee\u6b21<\/p><ul class=\"toc_list\"><li><a href=\"#KPI\"><span class=\"toc_number toc_depth_1\">1<\/span> KPI\u3068\u306f\uff1f<\/a><\/li><li><a href=\"#KPI-2\"><span class=\"toc_number toc_depth_1\">2<\/span> KPI\u3092\u8a2d\u5b9a\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li><a href=\"#KGIKSF\"><span class=\"toc_number toc_depth_1\">3<\/span> KGI\u3068KSF\u3068\u306e\u9055\u3044<\/a><\/li><li><a href=\"#KPI-3\"><span class=\"toc_number toc_depth_1\">4<\/span> KPI\u7ba1\u7406\u3092\u884c\u3046\u5fc5\u8981\u6027<\/a><\/li><li><a href=\"#KPI-4\"><span class=\"toc_number toc_depth_1\">5<\/span> KPI\u8a2d\u5b9a\u306e\u624b\u9806<\/a><\/li><li><a href=\"#KPI-5\"><span class=\"toc_number toc_depth_1\">6<\/span> KPI\u8a2d\u5b9a\u306e\u969b\u306e\u30b3\u30c4<\/a><\/li><li><a href=\"#i\"><span class=\"toc_number toc_depth_1\">7<\/span> \u7ba1\u7406\u3059\u308b\u4e0a\u3067\u306e\u6ce8\u610f\u70b9<\/a><\/li><li><a href=\"#KPI-6\"><span class=\"toc_number toc_depth_1\">8<\/span> KPI\u7ba1\u7406\u3067\u76ee\u6a19\u304c\u5206\u304b\u308a\u3084\u3059\u304f\u306a\u308b<\/a><\/li><li><a href=\"#COMPANY_Talent_Management\"><span class=\"toc_number toc_depth_1\">9<\/span> \u6226\u7565\u7684\u306a\u30bf\u30ec\u30f3\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u904b\u7528\u306a\u3089\u300cCOMPANY Talent Management\u300d\u30b7\u30ea\u30fc\u30ba<\/a><\/li><\/ul><\/div>\n<h2 class=\"wp-block-heading\"><span id=\"KPI\">KPI\u3068\u306f\uff1f<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"585\" src=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/02\/AdobeStock_446815270-1024x585.jpeg\" alt=\"\" class=\"wp-image-7444\" srcset=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/02\/AdobeStock_446815270-1024x585.jpeg 1024w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/02\/AdobeStock_446815270-300x171.jpeg 300w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/02\/AdobeStock_446815270-768x439.jpeg 768w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/02\/AdobeStock_446815270-1536x878.jpeg 1536w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/02\/AdobeStock_446815270-2048x1171.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>KPI\u306f\u300c\u30b1\u30fc\u30d4\u30fc\u30a2\u30a4\u300d\u3068\u8aad\u307f\u3001\u6b63\u5f0f\u540d\u79f0\u3067\u3042\u308b<strong>\u300cKey Performance Indicator\u300d<\/strong>\u306e\u982d\u6587\u5b57\u3092\u53d6\u3063\u3066\u7565\u3057\u305f\u7528\u8a9e\u3067\u3059\u3002\u65e5\u672c\u8a9e\u3067\u3001\u300cKey\u300d\u306f\u300c\u91cd\u8981\u306a\u300d\u3001\u300cPerformance\u300d\u306f\u300c\u6210\u7e3e\u300d\u3001\u300cIndicator\u300d\u306f\u300c\u6307\u6a19\u300d\u3068\u3044\u3046\u610f\u5473\u3092\u6301\u3064\u3053\u3068\u304b\u3089\u3001\u300c\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\u300d\u3042\u308b\u3044\u306f\u300c\u91cd\u8981\u9054\u6210\u5ea6\u6307\u6a19\u300d\u306a\u3069\u3068\u547c\u3070\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>KPI\u306f\u696d\u7e3e\u3092\u8a55\u4fa1\u3059\u308b\u6307\u6a19\u3067\u3059\u3002\u7d4c\u55b6\u3092\u3088\u308a\u3088\u304f\u3059\u308b\u305f\u3081\u306e\u76ee\u6a19\u306b\u5411\u3051\u305f\u3055\u307e\u3056\u307e\u306a\u30d7\u30ed\u30bb\u30b9\u306b\u304a\u3044\u3066\u3001\u3069\u308c\u3060\u3051\u76ee\u6a19\u3092\u9054\u6210\u3067\u304d\u3066\u3044\u308b\u304b\u306e\u5ea6\u5408\u3044\u3092\u8a08\u6e2c\u3059\u308b\u30e2\u30ce\u30b5\u30b7\u3067\u3042\u308a\u3001\u7d50\u679c\u3092\u8a55\u4fa1\u3059\u308b\u305f\u3081\u306e\u6307\u6a19\u3067\u3082\u3042\u308a\u307e\u3059\u3002\u9054\u6210\u72b6\u6cc1\u306e\u5ea6\u5408\u3044\u3092\u8a08\u6e2c\u3059\u308b\u306b\u306f\u3001\u4e00\u5b9a\u306e\u57fa\u6e96\u306b\u304a\u3051\u308b\u6642\u9593\u7684\u5909\u5316\u3092\u30c1\u30a7\u30c3\u30af\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002\u5b9a\u3081\u305f\u57fa\u6e96\u306b\u5bfe\u3057\u3066\u3001\u6642\u9593\u306e\u7d4c\u904e\u3068\u3068\u3082\u306b\u3088\u304f\u306a\u3063\u3066\u3044\u308b\u306e\u304b\u3001\u60aa\u304f\u306a\u3063\u3066\u3044\u308b\u306e\u304b\u3092\u6570\u5b57\u3067\u660e\u78ba\u306b\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u304a\u304f\u3053\u3068\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3044\u3066\u3055\u307e\u3056\u307e\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u751f\u307f\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u3053\u306e\u3088\u3046\u306b\u3001KPI\u3092\u6570\u5024\u5316\u3084\u8996\u899a\u5316\u3057\u3001\u9054\u6210\u7387\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u3092\u300cKPI\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u300d\u3068\u3044\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-2\">KPI\u3092\u8a2d\u5b9a\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"739\" src=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2022\/06\/b4-1024x739.jpg\" alt=\"\" class=\"wp-image-6057\" srcset=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2022\/06\/b4-1024x739.jpg 1024w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2022\/06\/b4-300x216.jpg 300w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2022\/06\/b4-768x554.jpg 768w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2022\/06\/b4-1536x1108.jpg 1536w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2022\/06\/b4.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u671f\u5f85\u3067\u304d\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u4e3b\u306b4\u3064\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">KPI\u3092\u8a2d\u5b9a\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u2460\uff1a\u884c\u52d5\u306e\u660e\u78ba\u5316<\/h3>\n\n\n\n<p>1\u3064\u76ee\u306f\u3001\u884c\u52d5\u304c\u660e\u78ba\u5316\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u7d44\u7e54\u306e\u7d4c\u55b6\u306b\u306f\u8907\u6570\u306e\u4eba\u9593\u304c\u95a2\u308f\u3063\u3066\u3044\u307e\u3059\u3002\u4e00\u898b\u3059\u308b\u3068\u3059\u3079\u3066\u306e\u4eba\u304c\u540c\u3058\u76ee\u6a19\u306b\u5411\u304b\u3063\u3066\u4ed5\u4e8b\u3092\u3053\u306a\u3057\u3066\u3044\u308b\u3088\u3046\u3067\u3082\u3001\u76ee\u6a19\u9054\u6210\u306b\u5bfe\u3059\u308b\u7406\u89e3\u306b\u500b\u4eba\u5dee\u304c\u751f\u3058\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u306f\u5426\u5b9a\u3067\u304d\u307e\u305b\u3093\u3002\u4f01\u696d\u306b\u304a\u3044\u3066\u76ee\u6a19\u9054\u6210\u306b\u5bfe\u3059\u308b\u7406\u89e3\u306b\u3064\u3044\u3066\u793e\u54e1\u9593\u3067\u5dee\u3092\u751f\u307e\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u8a55\u4fa1\u6307\u6a19\u3092\u8ab0\u3082\u304c\u5171\u901a\u3057\u3066\u8a8d\u8b58\u3057\u3066\u304a\u3051\u308b\u3088\u3046\u306b\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u5927\u4e8b\u3067\u3059\u3002KPI\u306e\u8a2d\u5b9a\u306b\u3088\u308a\u8a55\u4fa1\u6307\u6a19\u3092\u4f53\u7cfb\u5316\u3059\u308c\u3070\u3001\u793e\u54e1\u4e00\u4eba\u3072\u3068\u308a\u306e\u300c\u884c\u52d5\u6307\u91dd\u300d\u304c\u660e\u78ba\u306b\u306a\u308a\u3001\u793e\u54e1\u9593\u306e\u7406\u89e3\u306e\u30ba\u30ec\u3092\u306a\u304f\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u76ee\u6a19\u306b\u5bfe\u3057\u3066\u73fe\u72b6\u3067\u3069\u308c\u304f\u3089\u3044\u9032\u6357\u3057\u3066\u3044\u308b\u306e\u304b\u3092\u8fc5\u901f\u306b\u628a\u63e1\u3057\u3001\u6539\u5584\u3059\u3079\u304d\u70b9\u3092\u53ef\u8996\u5316\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u306a\u3069\u3001\u7d50\u679c\u3068\u3057\u3066\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u3092\u76ee\u6307\u3059PDCA\u306e\u30b9\u30e0\u30fc\u30ba\u306a\u5faa\u74b0\u306b\u3082\u3064\u306a\u3052\u3089\u308c\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<h3 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class=\"wp-block-heading\">KPI\u3092\u8a2d\u5b9a\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u2462\uff1a\u7d44\u7e54\u5168\u4f53\u306e\u80fd\u529b\u5411\u4e0a<\/h3>\n\n\n\n<p>3\u3064\u76ee\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u3057\u3066\u3001\u7d44\u7e54\u5168\u4f53\u306b\u304a\u3051\u308b\u80fd\u529b\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308b\u70b9\u3082\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u5f79\u54e1\u3084\u4e00\u90e8\u306e\u793e\u54e1\u3060\u3051\u304c\u9ad8\u3044\u76ee\u6a19\u3092\u6301\u3063\u3066\u3044\u3066\u3082\u7d50\u679c\u306f\u51fa\u3057\u306b\u304f\u3044\u3082\u306e\u3067\u3059\u3002\u4e00\u65b9\u3001\u7d44\u7e54\u5168\u4f53\u3067\u540c\u3058\u30d9\u30af\u30c8\u30eb\u3092\u6301\u3066\u308b\u3088\u3046\u306b\u306a\u308c\u3070\u3001\u52b9\u7387\u7684\u3067\u751f\u7523\u6027\u306e\u9ad8\u3044\u4ed5\u4e8b\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002KPI\u3092\u8a2d\u5b9a\u3059\u308c\u3070\u3001\u305d\u308c\u305e\u308c\u306e\u5f93\u696d\u54e1\u306e\u7acb\u5834\u304b\u3089\u898b\u308b\u696d\u52d9\u4e0a\u306e\u76ee\u7684\u3084\u76ee\u6a19\u3092\u5171\u901a\u3057\u305f\u8a2d\u5b9a\u306b\u3067\u304d\u308b\u306e\u3067\u3001\u3059\u3079\u3066\u306e\u793e\u54e1\u3067\u540c\u3058\u30d9\u30af\u30c8\u30eb\u3092\u6301\u3064\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u66d6\u6627\u3060\u3063\u305f\u6307\u6a19\u3084\u8a55\u4fa1\u69cb\u9020\u3092\u660e\u78ba\u306b\u4f53\u7cfb\u5316\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u305f\u53d6\u308a\u7d44\u307f\u306e\u9014\u4e2d\u3067\u8ab2\u984c\u3084\u554f\u984c\u70b9\u304c\u6d6e\u4e0a\u3057\u305f\u3068\u304d\u306b\u306f\u3001\u305d\u308c\u3089\u3082\u3059\u3079\u3066\u306e\u793e\u54e1\u3067\u5171\u6709\u3067\u304d\u308b\u3088\u3046\u306b\u3082\u306a\u308a\u307e\u3059\u3002\u7d44\u7e54\u3068\u3057\u3066\u306e\u6838\u3092\u304d\u3061\u3093\u3068\u7d71\u4e00\u3067\u304d\u3066\u3044\u308c\u3070\u3001\u65e5\u5e38\u696d\u52d9\u306b\u304a\u3051\u308b\u793e\u54e1\u3084\u30c1\u30fc\u30e0\u9593\u306e\u601d\u3044\u9055\u3044\u3084\u8003\u3048\u306e\u3059\u308c\u9055\u3044\u306a\u3069\u3092\u9632\u304e\u3001\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3084\u610f\u8b58\u306e\u5411\u4e0a\u306b\u3064\u306a\u3052\u3089\u308c\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u7d44\u7e54\u5168\u4f53\u3078\u306e\u76f8\u4e57\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">KPI\u3092\u8a2d\u5b9a\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u2463\uff1a\u7d44\u7e54\u5185\u3067\u306e\u8a55\u4fa1\u57fa\u6e96\u306e\u7d71\u4e00<\/h3>\n\n\n\n<p>4\u3064\u76ee\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u7d44\u7e54\u5185\u3067\u5171\u6709\u3059\u3079\u304d\u8a55\u4fa1\u57fa\u6e96\u3092\u304d\u3061\u3093\u3068\u7d71\u4e00\u3067\u304d\u308b\u3053\u3068\u3067\u3059\u3002\u5ba2\u89b3\u7684\u3067\u6570\u5024\u7684\u306aKPI\u306e\u9069\u5207\u306a\u8a2d\u5b9a\u306f\u3001\u8a55\u4fa1\u57fa\u6e96\u3092\u7d71\u4e00\u3067\u304d\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u4e8b\u696d\u304c\u76ee\u6a19\u306b\u5bfe\u3057\u3066\u3069\u308c\u3060\u3051\u9032\u6357\u3057\u3066\u3044\u308b\u304b\u3068\u3044\u3063\u305f\u72b6\u6cc1\u3084\u72b6\u614b\u3092\u660e\u78ba\u306b\u5206\u6790\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u6570\u5024\u5316\u306b\u3088\u308a\u898b\u3048\u308b\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u30c1\u30fc\u30e0\u3084\u30e1\u30f3\u30d0\u30fc\u306b\u5bfe\u3059\u308b\u516c\u5e73\u306a\u8a55\u4fa1\u3082\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KGIKSF\">KGI\u3068KSF\u3068\u306e\u9055\u3044<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"614\" src=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_460423627-1024x614.jpeg\" alt=\"\" class=\"wp-image-9861\" srcset=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_460423627-1024x614.jpeg 1024w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_460423627-300x180.jpeg 300w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_460423627-768x461.jpeg 768w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_460423627-1536x922.jpeg 1536w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_460423627-2048x1229.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>KPI\u3092\u6b63\u3057\u304f\u5c0e\u304f\u305f\u3081\u306b\u4f75\u305b\u3066\u5fc5\u8981\u3068\u306a\u308b\u306e\u304c\u3001KGI\u3068KSF\u3067\u3059\u3002KGI\u306e\u6b63\u5f0f\u540d\u79f0\u306f\u3001\u300cKey Goal Indicator\u300d\u3067\u3001\u65e5\u672c\u8a9e\u3067\u306f\u3001\u76ee\u6307\u3059\u3079\u304d\u91cd\u8981\u306a\u6570\u5024\u3067\u3042\u308b\u3053\u3068\u304b\u3089\u300c\u91cd\u8981\u76ee\u6a19\u9054\u6210\u6307\u6a19\u300d\u3068\u547c\u3070\u308c\u3066\u3044\u307e\u3059\u3002\u6700\u7d42\u7684\u306b\u9054\u6210\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u308b\u4f01\u696d\u3084\u4e8b\u696d\u306b\u304a\u3051\u308b\u6700\u7d42\u76ee\u6a19\u3092\u6307\u3057\u3001\u3053\u306e\u6307\u6a19\u3092\u8a2d\u5b9a\u3059\u308b\u306e\u306b\u7528\u3044\u3089\u308c\u308b\u306e\u306f\u3001\u58f2\u4e0a\u9ad8\u3084\u5229\u76ca\u7387\u3001\u6210\u7d04\u4ef6\u6570\u306a\u3069\u306e\u6570\u5024\u3067\u3059\u3002\u3044\u305a\u308c\u3082\u3001\u5b9a\u91cf\u7684\u306b\u5b9a\u3081\u3089\u308c\u3001\u5ba2\u89b3\u7684\u306b\u6570\u5024\u5316\u3067\u304d\u308b\u6307\u6a19\u3068\u306a\u308a\u307e\u3059\u3002\u6642\u671f\u3084\u6570\u5024\u304c\u5177\u4f53\u7684\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308c\u3070\u3001\u4eba\u306b\u3088\u3063\u3066\u6210\u679c\u306e\u5224\u65ad\u306b\u305a\u308c\u304c\u751f\u3058\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u305b\u3093\u3002\u516c\u5e73\u306a\u8a55\u4fa1\u3092\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u8ab0\u304c\u6210\u679c\u3092\u898b\u3066\u3082\u540c\u3058\u3088\u3046\u306b\u5224\u65ad\u3067\u304d\u308b\u660e\u78ba\u306a\u57fa\u6e96\u3092\u8a2d\u3051\u3066\u304a\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3001KSF\u306f\u3001\u300cKey Success Factor\u300d\u3092\u7565\u3057\u305f\u7528\u8a9e\u3067\u3001\u76ee\u6a19\u3092\u9054\u6210\u3057\u3066\u4e8b\u696d\u3092\u6210\u529f\u306b\u5c0e\u304f\u305f\u3081\u306b\u306f\u4f55\u304c\u5fc5\u8981\u3067\u3042\u308b\u304b\u3092\u793a\u3059\u6307\u6a19\u3067\u3059\u3002\u6700\u7d42\u76ee\u6a19\u306b\u5230\u9054\u3059\u308b\u305f\u3081\u306e\u8981\u56e0\u3068\u306a\u308b\u3053\u3068\u304b\u3089\u3001\u65e5\u672c\u8a9e\u3067\u306f\u3001\u300c\u4e3b\u8981\u6210\u529f\u8981\u56e0\u300d\u3068\u547c\u3070\u308c\u3066\u3044\u307e\u3059\u3002\u7d4c\u55b6\u6226\u7565\u3084\u4e8b\u696d\u8a08\u753b\u306b\u3064\u3044\u3066\u65b9\u91dd\u3092\u7acb\u3066\u3066\u3001\u3069\u306e\u3088\u3046\u306a\u53d6\u308a\u7d44\u307f\u3092\u884c\u3046\u304b\u3092\u5b9a\u3081\u308b\u969b\u306b\u306f\u3001\u6226\u7565\u3084\u4e8b\u696d\u306e\u6210\u529f\u306e\u53ef\u5426\u3092\u3055\u307e\u3056\u307e\u306a\u8996\u70b9\u304b\u3089\u5224\u65ad\u3057\u305f\u3046\u3048\u3067\u3001\u6c7a\u5b9a\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u5177\u4f53\u7684\u306a\u65b9\u6cd5\u3068\u3057\u3066\u306f\u3001\u300c\u5916\u7684\u74b0\u5883\u5206\u6790\u300d\u3092\u660e\u78ba\u5316\u3057\u3001\u300c\u5185\u7684\u74b0\u5883\u5206\u6790\u300d\u3068\u7167\u5408\u3057\u307e\u3059\u3002\u5916\u7684\u74b0\u5883\u5206\u6790\u3068\u306f\u5e02\u5834\u306b\u304a\u3051\u308b\u30cb\u30fc\u30ba\u306a\u3069\u304b\u3089\u696d\u754c\u3067\u306e\u7af6\u5408\u306e\u5f37\u307f\u3068\u306a\u308b\u3082\u306e\u306e\u6761\u4ef6\u3092\u898b\u6975\u3081\u308b\u65b9\u6cd5\u3067\u3001\u5185\u7684\u74b0\u5883\u5206\u6790\u3068\u306f\u81ea\u793e\u306e\u5f37\u307f\u3092\u751f\u304b\u3059\u305f\u3081\u306b\u3069\u306e\u3088\u3046\u306b\u5b9f\u73fe\u3059\u308b\u304b\u3068\u3044\u3046\u5177\u4f53\u7684\u306a\u6226\u7565\u3092\u9032\u3081\u308b\u305f\u3081\u306e\u5206\u6790\u3067\u3059\u3002KSF\u306e\u6307\u6a19\u3068\u3057\u3066\u7528\u3044\u3089\u308c\u308b\u8981\u7d20\u306b\u306f\u3001\u305f\u3068\u3048\u3070\u3001\u898f\u6a21\u3084\u6280\u8853\u529b\u3001\u9867\u5ba2\u306b\u5bfe\u3059\u308b\u8fc5\u901f\u5bfe\u5fdc\u3001\u30d6\u30e9\u30f3\u30c9\u529b\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3060\u3057\u3001KSF\u306e\u8981\u7d20\u306f\u3001\u7af6\u4e89\u69cb\u9020\u304c\u5909\u308f\u308b\u3053\u3068\u3067\u5909\u5316\u3059\u308b\u5834\u5408\u3082\u3042\u308b\u305f\u3081\u3001\u305d\u306e\u6642\u3005\u306b\u5fdc\u3058\u305fKSF\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>KPI\u3001KGI\u3001KSF\u306e3\u3064\u306e\u6307\u6a19\u306f\u3001\u540c\u3058\u76ee\u6a19\u306b\u5411\u304b\u3046\u306a\u304b\u3067\u304a\u4e92\u3044\u306e\u8db3\u308a\u306a\u3044\u90e8\u5206\u3092\u88dc\u5b8c\u3057\u5408\u3048\u308b\u95a2\u4fc2\u306b\u3042\u308a\u307e\u3059\u3002\u6307\u6a19\u3092\u5358\u4f53\u3067\u4f7f\u7528\u3059\u308b\u3068\u52b9\u679c\u306f\u671f\u5f85\u3067\u304d\u306a\u3044\u306e\u3067\u3001\u4f75\u7528\u3057\u3066\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002KGI\u3068\u3044\u3046\u30b4\u30fc\u30eb\u306b\u5411\u304b\u3046\u306a\u304b\u3067\u3001KPI\u3068KSF\u3092\u3001\u9806\u3092\u8ffd\u3063\u3066\u3046\u307e\u304f\u5229\u7528\u3057\u306a\u304c\u3089\u3001\u30d7\u30ed\u30bb\u30b9\u3092\u3088\u308a\u308f\u304b\u308a\u3084\u3059\u304f\u78ba\u5b9f\u306b\u8a2d\u8a08\u3059\u308b\u3053\u3068\u304c\u3001\u76ee\u6a19\u9054\u6210\u306b\u3064\u306a\u304c\u308b\u30d7\u30ed\u30bb\u30b9\u3092\u660e\u78ba\u5316\u3059\u308b\u305f\u3081\u306b\u306f\u5fc5\u9808\u3067\u3059\u3002\u6bb5\u968e\u7684\u306b\u5185\u5bb9\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3067\u3001\u65b9\u5411\u6027\u3092\u6c7a\u3081\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-3\">KPI\u7ba1\u7406\u3092\u884c\u3046\u5fc5\u8981\u6027<\/span><\/h2>\n\n\n\n<p>KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u306f\u7d4c\u55b6\u6226\u7565\u306b\u304a\u3044\u3066\u6b20\u304b\u305b\u306a\u3044\u5de5\u7a0b\u3067\u3059\u3002\u7d4c\u55b6\u8005\u304c\u696d\u7e3e\u3092\u4e0a\u3052\u305f\u3044\u3068\u601d\u3063\u3066\u3082\u3001\u305f\u3060\u6700\u7d42\u76ee\u6a19\u3092\u63b2\u3052\u308b\u3060\u3051\u3067\u306f\u3001\u5b9f\u73fe\u3057\u306b\u304f\u304f\u306a\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u76ee\u6a19\u3068\u3057\u3066\u300c\u4eca\u6708\u306e\u58f2\u308a\u4e0a\u3052\u306f\u25cf\u25cf%UP\u300d\u3068\u63b2\u3052\u305f\u3068\u3057\u3066\u3082\u3001\u5177\u4f53\u7684\u306a\u624b\u6bb5\u304c\u306a\u3044\u3068\u3001\u793e\u54e1\u306f\u3001\u58f2\u308a\u4e0a\u3052\u3092\u25cf\u25cf%\u4e0a\u3052\u308b\u305f\u3081\u306b\u4f55\u3092\u3059\u308c\u3070\u3088\u3044\u306e\u304b\u5224\u65ad\u3067\u304d\u306a\u3044\u304b\u3089\u3067\u3059\u3002\u305d\u308c\u305e\u308c\u306e\u5224\u65ad\u3067\u975e\u52b9\u7387\u306a\u4f5c\u696d\u3092\u884c\u3063\u305f\u308a\u3001\u6210\u679c\u304c\u51fa\u3065\u3089\u3044\u3053\u3068\u3067\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u4e0a\u304c\u3089\u306a\u304b\u3063\u305f\u308a\u3059\u308c\u3070\u3001\u7121\u99c4\u306b\u30b3\u30b9\u30c8\u304c\u304b\u3063\u3066\u3057\u307e\u3046\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u52b9\u679c\u306e\u898b\u3089\u308c\u308b\u7d4c\u55b6\u6226\u7565\u3092\u7acb\u3066\u3066\u3001\u52b9\u7387\u7684\u306b\u7d50\u679c\u3092\u51fa\u3059\u305f\u3081\u306b\u306f\u3001\u793e\u54e1\u304c\u6b63\u3057\u3044\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u3057\u3084\u3059\u3044\u3088\u3046\u306b\u3001\u300c\u6570\u5024\u300d\u3092\u6319\u3052\u3066\u793e\u54e1\u306b\u7406\u89e3\u3092\u6c42\u3081\u308b\u3053\u3068\u304c\u5927\u4e8b\u3067\u3059\u3002KPI\u3092\u9805\u76ee\u3054\u3068\u306b\u7d30\u304b\u304f\u5206\u3051\u3066\u5177\u4f53\u7684\u306b\u4f1d\u3048\u308b\u3053\u3068\u3067\u3001\u8ab0\u304c\u4f55\u3092\u3069\u306e\u3088\u3046\u306b\u3059\u308c\u3070\u76ee\u6a19\u3092\u9054\u6210\u3067\u304d\u308b\u304b\u306b\u3064\u3044\u3066\u793e\u54e1\u304c\u660e\u78ba\u306b\u7406\u89e3\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-4\">KPI\u8a2d\u5b9a\u306e\u624b\u9806<\/span><\/h2>\n\n\n\n<p>\u4f01\u696d\u304c\u6301\u3064\u8ab2\u984c\u3084\u305d\u306e\u8ab2\u984c\u306b\u5bfe\u3059\u308b\u9032\u6357\u72b6\u6cc1\u306b\u3064\u3044\u3066\u304d\u3061\u3093\u3068\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u306f\u3001KPI\u306e\u8a2d\u5b9a\u306f\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u305d\u3053\u3067\u3001\u3053\u3053\u304b\u3089\u306f\u3001KPI\u3092\u8a2d\u5b9a\u3059\u308b\u65b9\u6cd5\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 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class=\"wp-block-heading\">KPI\u306b\u843d\u3068\u3057\u8fbc\u3080<\/h3>\n\n\n\n<p>KPI\u3092\u8a2d\u5b9a\u3059\u308b\u6700\u5f8c\u306e\u624b\u9806\u3068\u3057\u3066\u884c\u3046\u306e\u304c\u3001\u6c7a\u307e\u3063\u305fKSF\u306e\u6307\u6a19\u3092\u3082\u3068\u306b\u3057\u3066\u5177\u4f53\u7684\u306b\u6e2c\u5b9a\u3067\u304d\u308b\u6307\u6a19\u3092KPI\u306b\u843d\u3068\u3057\u8fbc\u3080\u4f5c\u696d\u3067\u3059\u3002\u6307\u6a19\u3092\u843d\u3068\u3057\u8fbc\u3080\u969b\u306b\u306f\u3001\u73fe\u5834\u306e\u58f0\u3082\u6c72\u307f\u5165\u308c\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002KPI\u306e\u6307\u6a19\u3092\u8ffd\u3046\u306e\u306f\u5b9f\u969b\u306b\u73fe\u5834\u3067\u50cd\u3044\u3066\u3044\u308b\u793e\u54e1\u3060\u304b\u3089\u3067\u3059\u3002\u3055\u3089\u306b\u3001\u95a2\u4fc2\u3059\u308b\u306e\u306f\u3072\u3068\u3064\u306e\u90e8\u9580\u3060\u3051\u3068\u306f\u9650\u3089\u305a\u3001\u95a2\u308f\u308b\u90e8\u9580\u304c\u8907\u6570\u3042\u308b\u5834\u5408\u306b\u306f\u3001\u90e8\u9580\u9593\u306e\u9023\u643a\u306b\u3082\u8003\u616e\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u305f\u3060\u3057\u3001\u843d\u3068\u3057\u8fbc\u307f\u3067\u306f\u3001\u62c5\u5f53\u8005\u3084\u90e8\u9580\u306e\u30ec\u30d9\u30eb\u306b\u5408\u3063\u305f\u5185\u5bb9\u306b\u8abf\u6574\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002KGI\u3068\u540c\u3058\u304f\u3001\u6307\u6a19\u306f\u5b9f\u73fe\u53ef\u80fd\u306a\u5185\u5bb9\u306b\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u30b9\u30ad\u30eb\u306e\u9ad8\u3044\u4eba\u3068\u3001\u7d4c\u9a13\u5024\u306e\u6d45\u3044\u4eba\u3067\u306f\u3001\u5b9f\u73fe\u53ef\u80fd\u3067\u3042\u308b\u304b\u306e\u5224\u65ad\u306f\u5909\u308f\u3063\u3066\u304f\u308b\u305f\u3081\u3001\u30b9\u30ad\u30eb\u306b\u5fdc\u3058\u305fKPI\u306e\u5272\u308a\u632f\u308a\u3092\u304d\u3061\u3093\u3068\u884c\u3046\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-5\">KPI\u8a2d\u5b9a\u306e\u969b\u306e\u30b3\u30c4<\/span><\/h2>\n\n\n\n<p>KPI\u306e\u8a2d\u5b9a\u3092\u4e0a\u624b\u306b\u884c\u3046\u306b\u306f\u4e3b\u306b3\u3064\u306e\u30b3\u30c4\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 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class=\"wp-block-heading\">KPI\u8a2d\u5b9a\u306e\u969b\u306e\u30b3\u30c4\u2461\uff1a\u8a55\u4fa1\u30b7\u30b9\u30c6\u30e0\u3092\u660e\u78ba\u306b\u3057\u3066\u304a\u304f<\/h3>\n\n\n\n<p>2\u3064\u76ee\u306e\u30b3\u30c4\u306f\u3001\u8a55\u4fa1\u30b7\u30b9\u30c6\u30e0\u3092\u4f53\u7cfb\u5316\u3057\u660e\u78ba\u306b\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u3059\u3002\u6210\u679c\u3084\u6d3b\u52d5\u306b\u5bfe\u3057\u3066\u3001\u3069\u306e\u3088\u3046\u306b\u8a55\u4fa1\u3059\u308b\u304b\u3092\u6c7a\u3081\u3066\u304a\u304d\u307e\u3059\u3002\u8a55\u4fa1\u306e\u57fa\u6e96\u306fKPI\u306e\u9032\u6357\u72b6\u6cc1\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u307e\u305f\u3001\u8a55\u4fa1\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u7d44\u7e54\u306e\u8ab0\u3082\u304c\u308f\u304b\u308a\u3084\u3059\u3044\u72b6\u614b\u306b\u3059\u308b\u3088\u3046\u306b\u660e\u78ba\u5316\u3057\u307e\u3059\u3002\u7d44\u7e54\u306e\u5168\u54e1\u304c\u7406\u89e3\u3092\u6df1\u3081\u308b\u305f\u3081\u306b\u306f\u3001\u8a55\u4fa1\u57fa\u6e96\u3092\u5358\u7d14\u306a\u6bb5\u968e\u5f62\u5f0f\u306b\u3057\u3066\u53ef\u8996\u5316\u3059\u308b\u306e\u304c\u9069\u3057\u305f\u624b\u6bb5\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">KPI\u8a2d\u5b9a\u306e\u969b\u306e\u30b3\u30c4\u2462\uff1a\u30b7\u30b9\u30c6\u30e0\u3084\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b<\/h3>\n\n\n\n<p>3\u3064\u76ee\u306e\u30b3\u30c4\u3068\u3057\u3066\u3001CRM\u3084SFA\u3092\u6709\u52b9\u6d3b\u7528\u3059\u308b\u3053\u3068\u3082\u6319\u3052\u3089\u308c\u307e\u3059\u3002CRM\u3068\u306f\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3001SFA\u3068\u306f\u55b6\u696d\u652f\u63f4\u30c4\u30fc\u30eb\u3067\u3059\u3002\u3053\u306e2\u3064\u3092\u4e0a\u624b\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u3055\u307e\u3056\u307e\u306a\u30c7\u30fc\u30bf\u306e\u7ba1\u7406\u3084\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u53ef\u8996\u5316\u3092\u9032\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u3055\u307e\u3056\u307e\u306a\u30c7\u30fc\u30bf\u3068\u306f\u3001\u305f\u3068\u3048\u3070\u3001\u53d7\u6ce8\u306b\u305f\u3069\u308a\u7740\u304f\u307e\u3067\u306e\u55b6\u696d\u6d3b\u52d5\u3001\u65e2\u5b58\u9867\u5ba2\u306b\u5bfe\u3059\u308b\u55b6\u696d\u6d3b\u52d5\u3084\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u3067\u3059\u3002\u696d\u52d9\u3067\u6271\u3046\u30c7\u30fc\u30bf\u306f\u3001\u55b6\u696d\u306e\u6d3b\u52d5\u3084\u60c5\u5831\u304c\u84c4\u7a4d\u3055\u308c\u305f\u5927\u4e8b\u306a\u8cc7\u6599\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u8cc7\u6599\u3092\u72b6\u6cc1\u306e\u628a\u63e1\u3084\u84c4\u7a4d\u3001\u5206\u6790\u306b\u6d3b\u7528\u3059\u308c\u3070\u3001\u52b9\u7387\u7684\u3067\u8fc5\u901f\u306a\u696d\u52d9\u3092\u5b9f\u73fe\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u7d50\u679c\u3068\u3057\u3066\u3001PDCA\u30b5\u30a4\u30af\u30eb\u306e\u597d\u5faa\u74b0\u306b\u3082\u3064\u306a\u3052\u3089\u308c\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"i\">\u7ba1\u7406\u3059\u308b\u4e0a\u3067\u306e\u6ce8\u610f\u70b9<\/span><\/h2>\n\n\n\n<p>KPI\u3092\u7ba1\u7406\u3059\u308b\u969b\u306b\u306f\u3001KPI\u306e\u7d5e\u308a\u8fbc\u307f\u3068\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u4f4e\u4e0b\u306b\u6ce8\u610f\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u307e\u305a\u3001KPI\u306e\u7d5e\u308a\u8fbc\u307f\u3092\u884c\u3046\u3068\u304d\u306b\u306f\u3001\u5fc5\u305a1\u3064\u3060\u3051\u306b\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002KPI\u306e\u8a2d\u5b9a\u306e\u624b\u9806\u3068\u3057\u3066\u3001\u76ee\u6a19\u306b\u5bfe\u3059\u308b\u512a\u5148\u9806\u4f4d\u3092\u6c7a\u3081\u308b\u3053\u3068\u3084\u3001\u30d7\u30ed\u30bb\u30b9\u3084\u8a55\u4fa1\u3059\u308b\u969b\u306e\u57fa\u6e96\u3092\u4f53\u7cfb\u5316\u3059\u308b\u5fc5\u8981\u6027\u3092\u8ff0\u3079\u307e\u3057\u305f\u304c\u3001\u3053\u306e\u3068\u304d\u3001\u305f\u304f\u3055\u3093\u3042\u308b\u8981\u7d20\u3092\u7d5e\u308a\u8fbc\u3081\u305a\u3001\u8907\u6570\u306e\u8981\u7d20\u3092\u62bd\u51fa\u3057\u3066\u76db\u308a\u8fbc\u3093\u3067\u3057\u307e\u3046\u3053\u3068\u306f\u907f\u3051\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u3044\u308d\u3044\u308d\u306a\u8981\u7d20\u304c\u3042\u308b\u3068\u3001\u5f93\u696d\u54e1\u306f\u91cd\u8996\u3059\u3079\u304d\u6307\u6a19\u304c\u3069\u308c\u3067\u3042\u308b\u304b\u3092\u5224\u65ad\u3067\u304d\u305a\u3001\u7d44\u7e54\u5168\u4f53\u306e\u6df7\u4e71\u3092\u62db\u3044\u3066\u3057\u307e\u3046\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u3088\u3046\u306a\u30ea\u30b9\u30af\u3092\u9632\u3050\u305f\u3081\u306b\u306f\u3001\u300cSMART\u300d\u306e\u6cd5\u5247\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3082\u826f\u3044\u624b\u6bb5\u3067\u3059\u3002<\/p>\n\n\n\n<p>SMART\u3068\u306f\u3001\u76ee\u6a19\u9054\u6210\u306b\u5fc5\u8981\u306a5\u3064\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u306e\u982d\u6587\u5b57\u3092\u53d6\u3063\u3066\u4ed8\u3051\u3089\u308c\u305f\u540d\u524d\u3067\u3059\u30025\u3064\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u3068\u306f\u3001Specific\uff08\u5177\u4f53\u7684\u3067\u5206\u304b\u308a\u3084\u3059\u3044\uff09\u3001Measurable\uff08\u8a08\u6e2c\u53ef\u80fd\u306a\uff09\u3001Achievable\uff08\u9054\u6210\u3067\u304d\u308b\uff09\u3001Relevant\uff08\u95a2\u9023\u3057\u305f\uff09\u3001Time-bounded\uff08\u671f\u9650\u3092\u660e\u78ba\u306b\u5b9a\u3081\u305f\uff09\u3092\u6307\u3057\u307e\u3059\u3002\u300c\u671f\u9650\u3084\u8a08\u91cf\u304c\u5177\u4f53\u7684\u3067\u308f\u304b\u308a\u3084\u3059\u304f\u3001\u6700\u7d42\u76ee\u6a19\u306b\u3064\u306a\u304c\u308a\u9054\u6210\u304c\u53ef\u80fd\u306a\u3082\u306e\u300d\u3068\u3044\u3046KPI\u306e\u305d\u3082\u305d\u3082\u306e\u76ee\u7684\u3068\u540c\u3058\u300cSMART\u300d\u306e\u6cd5\u5247\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u7684\u78ba\u306a\u76ee\u6a19\u8a2d\u5b9a\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile banner\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2020\/07\/20200629_smart.jpeg\" alt=\"\" class=\"wp-image-226 size-full\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<h5 class=\"wp-block-heading\"><strong>SMART\u306e\u6cd5\u5247\u3068\u306f\uff1f\u76ee\u6a19\u306e\u7acb\u3066\u65b9\u3084\u5177\u4f53\u4f8b\u3082\u7d39\u4ecb<\/strong><\/h5>\n\n\n\n<p><\/p>\n\n\n\n<p><a href=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/smart\/\">link<\/a><\/p>\n<\/div><\/div>\n\n\n\n<p>\u4e00\u65b9\u3001\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3084\u610f\u6b32\u3092\u4e0b\u3052\u306a\u3044\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u306b\u306f\u3001KPI\u3068KGI\u306e\u8a2d\u5b9a\u3092\u6b63\u3057\u304f\u884c\u3046\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002KPI\u3068KGI\u306e\u8a2d\u5b9a\u304c\u7406\u60f3\u3070\u304b\u308a\u3092\u8ffd\u3063\u3066\u3044\u3066\u73fe\u5b9f\u3068\u306e\u958b\u304d\u304c\u5927\u304d\u3044\u3068\u3001\u9042\u884c\u304c\u96e3\u3057\u304f\u306a\u308b\u305f\u3081\u3001\u5f93\u696d\u54e1\u304c\u3084\u308b\u6c17\u3092\u5931\u3063\u3066\u3057\u307e\u3063\u305f\u308a\u3001\u7121\u7406\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u3057\u3066\u3057\u307e\u3063\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u7279\u306b\u3001\u58f2\u4e0a\u3084\u5229\u76ca\u306e\u6570\u5b57\u306b\u76f4\u63a5\u7684\u306b\u304b\u304b\u308f\u308b\u3088\u3046\u306aKPI\u3068KGI\u306e\u8a2d\u5b9a\u306b\u304a\u3044\u3066\u306f\u8981\u6ce8\u610f\u3067\u3059\u3002\u7406\u60f3\u306e\u6570\u5b57\u3092\u9042\u884c\u3059\u308b\u305f\u3081\u306b\u3001\u9867\u5ba2\u306e\u5b9f\u969b\u306e\u610f\u601d\u3084\u90fd\u5408\u306b\u5408\u308f\u306a\u3044\u62bc\u3057\u58f2\u308a\u3092\u3057\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u5f93\u696d\u54e1\u306e\u58f0\u3084\u5e02\u5834\u306b\u5247\u3055\u306a\u3044\u4e0a\u5c64\u90e8\u306e\u8003\u3048\u3060\u3051\u306b\u3088\u308b\u6307\u6a19\u306e\u6c7a\u5b9a\u306f\u3001\u3088\u3044\u7d50\u679c\u3092\u751f\u307f\u307e\u305b\u3093\u3002\u8b70\u8ad6\u3084\u6c7a\u5b9a\u306b\u5230\u9054\u3059\u308b\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u5f93\u696d\u54e1\u3068\u5171\u6709\u3057\u305f\u308a\u3001\u3042\u304f\u307e\u3067\u3082KPI\u306f\u6307\u6a19\u3067\u3042\u308a\u3001\u72b6\u6cc1\u306b\u5fdc\u3058\u305f\u898b\u76f4\u3057\u3092\u67d4\u8edf\u306b\u884c\u3046\u8003\u3048\u3067\u3042\u308b\u3053\u3068\u3092\u5f93\u696d\u54e1\u306b\u4f1d\u3048\u3066\u304a\u3044\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u5927\u4e8b\u3067\u3059\u3002\u307e\u305f\u3001\u7d44\u7e54\u5168\u4f53\u3067\u95a2\u308f\u308a\u3084\u3059\u3044\u74b0\u5883\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u3082\u3001\u9069\u5207\u306aKPI\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u3046\u3048\u3067\u306f\u91cd\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-6\">KPI\u7ba1\u7406\u3067\u76ee\u6a19\u304c\u5206\u304b\u308a\u3084\u3059\u304f\u306a\u308b<\/span><\/h2>\n\n\n\n<p>KPI\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u76ee\u6a19\u3092\u8ab0\u3067\u3082\u5206\u304b\u308b\u3088\u3046\u306b\u6570\u5024\u5316\u3057\u305f\u6307\u6a19\u3067\u3059\u3002\u660e\u78ba\u306b\u6570\u5024\u5316\u3055\u308c\u305fKPI\u3092\u8a2d\u5b9a\u3059\u308c\u3070\u793e\u5185\u306e\u76ee\u6a19\u3092\u53ef\u8996\u5316\u3067\u304d\u308b\u306e\u3067\u3001\u7d44\u7e54\u5168\u4f53\u3067\u306e\u76ee\u6a19\u306e\u5171\u6709\u3084\u7406\u89e3\u306e\u6d78\u900f\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u7d44\u7e54\u306e\u30e1\u30f3\u30d0\u30fc\u304c\u307e\u3068\u307e\u308a\u3001\u5171\u901a\u306e\u76ee\u6a19\u306b\u5411\u304b\u3063\u3066\u884c\u3046\u3079\u304d\u30bf\u30b9\u30af\u3092\u5404\u5f93\u696d\u54e1\u304c\u628a\u63e1\u3067\u304d\u308b\u306e\u3067\u751f\u7523\u6027\u306e\u5411\u4e0a\u3082\u671f\u5f85\u3067\u304d\u308b\u306e\u3067\u3059\u3002\u3055\u3089\u306b\u3001\u6210\u679c\u3092\u51fa\u3057\u305f\u5f8c\u306e\u632f\u308a\u8fd4\u308a\u3084\u7d50\u679c\u304b\u3089\u306e\u6539\u5584\u3082\u53ef\u80fd\u3068\u306a\u308a\u3001PDCA\u30b5\u30a4\u30af\u30eb\u3082\u30b9\u30e0\u30fc\u30ba\u306a\u5faa\u74b0\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b5\u30a4\u30c0\u30b9\u306e\u30bf\u30ec\u30f3\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30b7\u30b9\u30c6\u30e0\u300cCOMPANY Talent Management\u300d\u30b7\u30ea\u30fc\u30ba\u306e\u6a5f\u80fd\u300c1on1 Talk\u300d\u306f\u30011on1\u3092\u901a\u3058\u305f\u4e0a\u53f8\u30fb\u90e8\u4e0b\u306e\u95a2\u4fc2\u6027\u306e\u8cea\u5411\u4e0a\u3084\u5bfe\u8a71\u306e\u5c65\u6b74\u3092\u6b8b\u3059\u305f\u3081\u306b\u304a\u4f7f\u3044\u3044\u305f\u3060\u3051\u308b\u306e\u306f\u3082\u3061\u308d\u3093\u3001\u30c1\u30fc\u30e0\u3067\u7acb\u3066\u305f\u76ee\u6a19\uff08KPI\uff09\u306e\u9054\u6210\u3082\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002\u305d\u306e\u4ed6\u306b\u3082\u3001Excel\uff08\u30a8\u30af\u30bb\u30eb\uff09\u306e\u8a55\u4fa1\u30b7\u30fc\u30c8\u3092\u305d\u306e\u307e\u307e\u30b7\u30b9\u30c6\u30e0\u5316\u3067\u304d\u308b\u76ee\u6a19\u7ba1\u7406\u6a5f\u80fd\u3082\u642d\u8f09\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n    <div class=\"wp-block-media-text alignwide is-stacked-on-mobile banner\">\n        <figure class=\"wp-block-media-text__media\">\n            <img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"592\" src=\"https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/1on1_talk-1.png\" alt=\"\" class=\"wp-image-8522 size-full\" srcset=\"https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/1on1_talk-1.png 1024w, https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/1on1_talk-1.png 300w, https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/1on1_talk-1.png 768w, https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/1on1_talk-1.png 1121w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\n        <\/figure>\n        <div class=\"wp-block-media-text__content\">\n            <h5 class=\"wp-block-heading\"><strong>\u7d44\u7e54\u306e\u4e00\u4f53\u611f\u3092\u751f\u30801on1\u30b5\u30dd\u30fc\u30c8\u300c1on1 Talk\u300d<\/strong><\/h5>\n            <p>\u30af\u30ea\u30c3\u30af\u3057\u3066\u304a\u5f79\u7acb\u3061\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/p>\n            <p><a href=\"https:\/\/pardot2.cydas.com\/peoplelabo_1on1_talk\" target=\"_blank\">link<\/a><\/p>\n        <\/div>\n    <\/div>\n    \n\n\n\n    <h2 class=\"wp-block-heading\"><span id=\"COMPANY_Talent_Management\"><span id=\"COMPANY_Talent_Management-2\">\u6226\u7565\u7684\u306a\u30bf\u30ec\u30f3\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u904b\u7528\u306a\u3089<br>\u300cCOMPANY Talent Management\u300d\u30b7\u30ea\u30fc\u30ba<\/span><\/span><\/h2>\n    <figure class=\"wp-block-image size-large\"><img src=\"https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/peoplelabo_ctm_bigbanner-1-1-1024x585.jpg\" alt=\"\" class=\"wp-image-13291\"\/><\/figure>\n    <p><a href=\"https:\/\/pardot2.cydas.com\/servicesitetop_peoplelabo\/\" title=\"\" target=\"_blank\">\u300cCOMPANY Talent Management\u300d\u30b7\u30ea\u30fc\u30ba<\/a>\u306f\u3001\u65e5\u672c\u4f01\u696d\u306e\u9ad8\u5ea6\u3067\u8907\u96d1\u306a\u4eba\u4e8b\u5236\u5ea6\u306b\u6700\u9069\u5316\u3055\u308c\u3001\u4eba\u7684\u8cc7\u672c\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3092\u7d71\u5408\u7684\u306b\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30bf\u30ec\u30f3\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u7d44\u7e54\u3054\u3068\u306b\u7570\u306a\u308b\u4eba\u4e8b\u8ab2\u984c\u306b\u30b9\u30d4\u30fc\u30c7\u30a3\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u8c4a\u5bcc\u306a\u6a5f\u80fd\u3092\u5099\u3048\u3066\u304a\u308a\u3001\u7d44\u7e54\u529b\u3092\u5f37\u5316\u3059\u308b\u305f\u3081\u306e\u5206\u6790\u3084\u3001\u80b2\u6210\u306e\u305f\u3081\u306e\u30d7\u30e9\u30f3\u4f5c\u6210\u7b49\u3001\u591a\u5c90\u306b\u6e21\u308b\u4eba\u6750\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u904b\u7528\u304c\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u4e00\u3064\u3067\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<br><br>\u300c3\u5206\u3067\u308f\u304b\u308b\uff01\u30b5\u30fc\u30d3\u30b9\u30fb\u30d7\u30e9\u30f3\u30ac\u30a4\u30c9\u300d\u3092\u3044\u307e\u3059\u3050<a href=\"https:\/\/pardot2.cydas.com\/peoplelabo_dl_company_talent_management\/\" title=\"\" target=\"_blank\">\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a><\/p>\n    <figure class=\"wp-block-image size-large\">\n    \n","protected":false},"excerpt":{"rendered":"<p>\u7d44\u7e54\u304c\u76ee\u6307\u3059\u3079\u304d\u65b9\u5411\u6027\u3092\u660e\u78ba\u306b\u3059\u308b\u305f\u3081\u306b\u6b20\u304b\u305b\u306a\u3044\u306e\u304c\u6307\u6a19\u3067\u3059\u3002\u3055\u307e\u3056\u307e\u306a\u30d3\u30b8\u30cd\u30b9\u3067\u7528\u3044\u3089\u308c\u3066\u3044\u308b\u300c&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1791,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[53],"tags":[55,57],"writer":[48],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/posts\/1788"}],"collection":[{"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/comments?post=1788"}],"version-history":[{"count":7,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/posts\/1788\/revisions"}],"predecessor-version":[{"id":15102,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/posts\/1788\/revisions\/15102"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/media\/1791"}],"wp:attachment":[{"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/media?parent=1788"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/categories?post=1788"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/tags?post=1788"},{"taxonomy":"writer","embeddable":true,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/writer?post=1788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}