{"id":1436,"date":"2020-08-28T19:14:55","date_gmt":"2020-08-28T10:14:55","guid":{"rendered":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/?p=1436"},"modified":"2025-03-07T08:45:18","modified_gmt":"2025-03-06T23:45:18","slug":"kpi-kgi-ksf","status":"publish","type":"post","link":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/kpi-kgi-ksf\/","title":{"rendered":"\u6700\u9069\u306aKPI\u8a2d\u5b9a\u306e\u30dd\u30a4\u30f3\u30c8\u306f\uff1fKGI\u30fbKSF\u3068\u306e\u95a2\u4fc2\u3084\u8a2d\u5b9a\u306e\u30b3\u30c4"},"content":{"rendered":"\n<p>\u4f01\u696d\u7d4c\u55b6\u306e\u30dd\u30a4\u30f3\u30c8\u306f\u6700\u5c0f\u306e\u30a4\u30f3\u30d7\u30c3\u30c8\u3067\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3092\u6700\u5927\u5316\u3059\u308b\u3053\u3068\u306b\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u306b\u300c\u76ee\u6a19\u300d\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u306f\u4e00\u822c\u7684\u306b\u884c\u308f\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u52b9\u679c\u7684\u306a\u76ee\u6a19\u8a2d\u5b9a\u306b\u306f\u30b3\u30c4\u304c\u3042\u308b\u306e\u3067\u3059\u3002\u7d44\u7e54\u5168\u4f53\u304b\u3089\u500b\u3005\u306e\u30b9\u30bf\u30c3\u30d5\u307e\u3067\u3092\u5305\u62ec\u7684\u306b\u8996\u91ce\u306b\u5165\u308c\u3066\u30c7\u30b6\u30a4\u30f3\u3055\u308c\u305f\u624b\u6cd5\u304c\u5fc5\u9808\u3068\u3044\u3048\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u306e\u6709\u52b9\u306a\u30c4\u30fc\u30eb\u304c\u300cKPI\u300d\u3068\u3044\u3046\u624b\u6cd5\u3067\u3059\u3002\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001KPI\u306e\u57fa\u672c\u304b\u3089\u8a2d\u5b9a\u306e\u30b3\u30c4\u3001\u305d\u3057\u3066\u4e8b\u4f8b\u306a\u3069\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n    <figure class=\"wp-block-image size-large\"><a href=\"https:\/\/pardot2.cydas.com\/peoplelabo_ctm_survice_features\" target=\"_blank\"><img src=\"https:\/\/www.cydas.com\/wp-content\/themes\/peoplelabo\/images\/peoplelabo_ctm_banner.png\" alt=\"\" class=\"wp-image-9057\"\/><\/a><\/figure>\n    \n\n\n\n<div id=\"toc_container\" class=\"no_bullets\"><p class=\"toc_title\">\u76ee\u6b21<\/p><ul class=\"toc_list\"><li><a href=\"#KPI\"><span class=\"toc_number toc_depth_1\">1<\/span> KPI\u3068\u306f\uff1f<\/a><\/li><li><a href=\"#KGI\"><span class=\"toc_number toc_depth_1\">2<\/span> KGI\u3068\u306f\uff1f<\/a><\/li><li><a href=\"#KSF\"><span class=\"toc_number toc_depth_1\">3<\/span> KSF\u3068\u306f\uff1f<\/a><\/li><li><a href=\"#KPI-2\"><span class=\"toc_number toc_depth_1\">4<\/span> KPI\u306e\u52b9\u679c\u30fb\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li><a href=\"#KPI-3\"><span class=\"toc_number toc_depth_1\">5<\/span> KPI\u306e\u8a2d\u5b9a\u65b9\u6cd5<\/a><\/li><li><a href=\"#KPISMART\"><span class=\"toc_number toc_depth_1\">6<\/span> KPI\u8a2d\u5b9a\u306e\u300cSMART\u300d\u306e\u6cd5\u5247<\/a><\/li><li><a href=\"#KPI-4\"><span class=\"toc_number toc_depth_1\">7<\/span> KPI\u8a2d\u5b9a\u306e\u30b3\u30c4<\/a><\/li><li><a href=\"#KPI-5\"><span class=\"toc_number toc_depth_1\">8<\/span> KPI\u306e\u5177\u4f53\u4f8b<\/a><\/li><li><a href=\"#KPI-6\"><span class=\"toc_number toc_depth_1\">9<\/span> \u6700\u9069\u306aKPI\u3092\u8a2d\u5b9a\u3059\u308b\u305f\u3081\u306b\u306f<\/a><\/li><\/ul><\/div>\n<h2 class=\"wp-block-heading\"><span id=\"KPI\">KPI\u3068\u306f\uff1f<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/02\/AdobeStock_497466610.jpeg\" alt=\"\" class=\"wp-image-7440\" srcset=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/02\/AdobeStock_497466610.jpeg 1024w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/02\/AdobeStock_497466610-300x200.jpeg 300w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/02\/AdobeStock_497466610-768x512.jpeg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>\u7d4c\u55b6\u72b6\u614b\u3092\u7ba1\u7406\u3059\u308b\u6307\u6a19\u306e1\u3064\u304cKPI\u3067\u3059\u3002<strong>Key Performance Indicator\uff08\u30ad\u30fc\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u30a4\u30f3\u30b8\u30b1\u30fc\u30bf\u30fc\uff09<\/strong>\u306e\u982d\u6587\u5b57\u3092\u3068\u3063\u305f\u3082\u306e\u3067\u3001\u65e5\u672c\u8a9e\u3067\u306f<strong>\u300c\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\u300d<\/strong>\u3068\u8a33\u3055\u308c\u307e\u3059\u3002Indicator\uff08\u30a4\u30f3\u30b8\u30b1\u30fc\u30bf\u30fc\uff09\u306f\u3001\u3042\u308b\u7bc4\u56f2\u306e\u6570\u5024\u306e\u76ee\u76db\u308a\u304c\u3064\u3044\u3066\u3044\u308b\u8a08\u6e2c\u5668\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u81ea\u52d5\u8eca\u306e\u30b9\u30d4\u30fc\u30c9\u30e1\u30fc\u30bf\u30fc\u3084\u71c3\u6599\u8a08\u306a\u3069\u3092\u30a4\u30e1\u30fc\u30b8\u3059\u308b\u3068\u308f\u304b\u308a\u3084\u3059\u3044\u3067\u3057\u3087\u3046\u3002\u3053\u308c\u3089\u306e\u30a4\u30f3\u30b8\u30b1\u30fc\u30bf\u30fc\u306f\u3001\u8eca\u306e\u8d70\u3063\u3066\u3044\u308b\u901f\u3055\u3084\u30ac\u30bd\u30ea\u30f3\u306e\u6b8b\u91cf\u306b\u3064\u3044\u3066\u3001\u56de\u8ee2\u3059\u308b\u91dd\u306e\u5148\u7aef\u3068\u76ee\u76db\u308a\u304c\u4ea4\u5dee\u3059\u308b\u4f4d\u7f6e\u306e\u6570\u5024\u3092\u8aad\u307f\u53d6\u308b\u3053\u3068\u3067\u5206\u304b\u308b\u4ed5\u7d44\u307f\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30a4\u30f3\u30b8\u30b1\u30fc\u30bf\u30fc\u306e\u826f\u3044\u3068\u3053\u308d\u306f\u60c5\u5831\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u308f\u304b\u308b\u70b9\u3067\u3059\u3002\u300c\u73fe\u5728\u300d\u306e\u8eca\u306e\u72b6\u614b\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u6b21\u306b\u3068\u308b\u3079\u304d\u884c\u52d5\u306e\u5224\u65ad\u6750\u6599\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30b9\u30d4\u30fc\u30c9\u304c\u51fa\u3059\u304e\u3066\u3044\u308b\u3088\u3046\u306a\u3089\u30a2\u30af\u30bb\u30eb\u3092\u7de9\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u3001\u71c3\u6599\u8a08\u304c\u30bc\u30ed\u306b\u8fd1\u3065\u3044\u3066\u3044\u308b\u306a\u3089\u30b9\u30bf\u30f3\u30c9\u3092\u63a2\u3055\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002KPI\u306f\u4f01\u696d\u7d4c\u55b6\u306b\u304a\u3051\u308b\u30b9\u30d4\u30fc\u30c9\u30e1\u30fc\u30bf\u30fc\u3084\u71c3\u6599\u8a08\u306e\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002\u696d\u7e3e\uff08Performance\uff09\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u9375\uff08Key\uff09\u3068\u306a\u308b\u60c5\u5831\u3092\u793a\u3059KPI\u3092\u6d3b\u7528\u3057\u3066\u3001\u30c9\u30e9\u30a4\u30d0\u30fc\u3068\u3057\u3066\u306e\u7d4c\u55b6\u8005\u3084\u793e\u54e1\u304c\u305d\u308c\u305e\u308c\u306e\u7acb\u5834\u3067\u6b21\u306b\u4f55\u3092\u3059\u3079\u304d\u304b\u3092\u8003\u3048\u308b\u6307\u6a19\uff08Indicator\uff09\u3068\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KGI\">KGI\u3068\u306f\uff1f<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"614\" src=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_460423627-1024x614.jpeg\" alt=\"\" class=\"wp-image-9861\" srcset=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_460423627-1024x614.jpeg 1024w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_460423627-300x180.jpeg 300w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_460423627-768x461.jpeg 768w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_460423627-1536x922.jpeg 1536w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_460423627-2048x1229.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>KGI\u3082KPI\u3068\u540c\u3058\u3088\u3046\u306b\u300c\u6307\u6a19\u300d\u3067\u306f\u3042\u308a\u307e\u3059\u304c\u3001\u7d44\u7e54\u5168\u4f53\u306e\u76ee\u6a19\u3092\u793a\u3057\u307e\u3059\u3002<strong>Key Goal Indicator\uff08\u30ad\u30fc\u30b4\u30fc\u30eb\u30a4\u30f3\u30b8\u30b1\u30fc\u30bf\u30fc\uff09<\/strong>\u306e\u982d\u6587\u5b57\u306e\u7d44\u307f\u5408\u308f\u305b\u3067\u3042\u308a\u3001\u65e5\u672c\u8a9e\u3067\u306f<strong>\u300c\u91cd\u8981\u76ee\u6a19\u9054\u6210\u6307\u6a19\u300d<\/strong>\u3068\u8a33\u3055\u308c\u307e\u3059\u3002\u7d44\u7e54\u5168\u4f53\u306e\u76ee\u6a19\u8a2d\u5b9a\u3068\u3044\u3046\u89b3\u70b9\u304b\u3089\u306eKGI\u3068KPI\u306f\u3001\u6700\u7d42\u76ee\u6a19\u3068\u4e2d\u9593\u76ee\u6a19\u3068\u8a00\u3044\u63db\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u6700\u7d42\u7684\u306b\u9054\u6210\u3059\u3079\u304d\u76ee\u6a19\u306e\u6307\u6a19\u304cKGI\u3067\u3001\u305d\u308c\u306b\u81f3\u308b\u30d7\u30ed\u30bb\u30b9\u306e\u5404\u6bb5\u968e\u3067\u4e2d\u9593\u76ee\u6a19\u3068\u3057\u3066\u8a2d\u5b9a\u3055\u308c\u308b\u6307\u6a19\u304cKPI\u3068\u3044\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u306b\u95a2\u3057\u3066\u306e\u76ee\u6a19\u8a2d\u5b9a\u3067\u7c21\u5358\u306a\u4f8b\u3092\u8003\u3048\u3066\u307f\u307e\u3059\u3002\u307e\u305a\u3001KGI\u3068\u3057\u3066\u300c\u5951\u7d04\u4ef6\u6570\u300d\u3092\u6c7a\u3081\u305f\u3068\u3057\u307e\u3057\u3087\u3046\u3002\u6b21\u306b\u3001\u305d\u308c\u3092\u6e80\u8db3\u3055\u305b\u308b\u305f\u3081\u306b\u4f55\u304c\u5fc5\u8981\u306b\u306a\u308b\u304b\u3092\u5206\u6790\u7684\u306b\u30ea\u30b9\u30c8\u30a2\u30c3\u30d7\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u55b6\u696d\u62c5\u5f53\u8005\u304c\u5951\u7d04\u3092\u3068\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u306e\u3082\u3068\u306b\u8db3\u3092\u904b\u3076\u5fc5\u8981\u304c\u3042\u308c\u3070\u300c\u8a2a\u554f\u4ef6\u6570\u300d\u3092KPI\u306b\u8a2d\u5b9a\u3059\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u5e83\u544a\u306b\u5bfe\u3057\u3066\u306e\u6f5c\u5728\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306e\u6570\u3068\u5951\u7d04\u4ef6\u6570\u306b\u7d71\u8a08\u7684\u306a\u76f8\u95a2\u304c\u3042\u308c\u3070\u300c\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u300d\u3082KPI\u306b\u3067\u304d\u307e\u3059\u3002\u3053\u3053\u3067\u6ce8\u610f\u3059\u3079\u304d\u70b9\u306f\u3001KGI\u306e\u9054\u6210\u306b\u5f71\u97ff\u304c\u3042\u308b\u8981\u7d20\u3092\u9069\u5207\u306b\u898b\u3064\u3051\u3089\u308c\u308b\u304b\u3069\u3046\u304b\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5272\u308a\u5f53\u3066\u308bKPI\u306e\u5185\u5bb9\u306b\u3088\u3063\u3066\u306f\u3001KGI\u306e\u9054\u6210\u5ea6\u306e\u5411\u4e0a\u306b\u52b9\u679c\u304c\u306a\u3044\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u56e0\u679c\u95a2\u4fc2\u3092\u5145\u5206\u306b\u8003\u5bdf\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u306e\u3067\u3059\u3002\u305d\u306e\u3088\u3046\u306a\u610f\u5473\u3067\u306f\u3001KGI\u3068KPI\u306e\u5bc6\u63a5\u306a\u95a2\u4fc2\u306f\u3001\u6570\u5b66\u306e\u300c\u56e0\u6570\u5206\u89e3\u300d\u3068\u540c\u3058\u3088\u3046\u306a\u30a4\u30e1\u30fc\u30b8\u3068\u3044\u3048\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u300115\u306f3\u30685\u3068\u3044\u3046\u56e0\u6570\u3092\u639b\u3051\u5408\u308f\u305b\u308b\u5f62\u306b\u5206\u89e3\u3067\u304d\u307e\u3059\u3002\u3082\u3057\u300115\u3068\u3044\u3046\u6570\u3092\u5f97\u308b\u3053\u3068\u304c\u76ee\u6a19\u3060\u3063\u305f\u3068\u3057\u3066\u3001\u305d\u306e\u56e0\u6570\u30922\u30685\u306e\u3088\u3046\u306b\u8aa4\u3063\u3066\u5b9a\u7fa9\u3057\u3066\u3057\u307e\u3046\u3068\u76ee\u6a19\u306b\u5c4a\u304b\u306a\u3044\u3067\u3057\u3087\u3046\u3002KGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u9069\u5207\u306aKPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u306f\u300115\u30923\u30685\u3068\u3044\u3046\u6b63\u3057\u3044\u56e0\u6570\u306b\u5206\u89e3\u3059\u308b\u3053\u3068\u306b\u76f8\u5f53\u3059\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KSF\">KSF\u3068\u306f\uff1f<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_409610671-1024x683.jpeg\" alt=\"\" class=\"wp-image-9862\" srcset=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_409610671-1024x683.jpeg 1024w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_409610671-300x200.jpeg 300w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_409610671-768x512.jpeg 768w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_409610671-1536x1024.jpeg 1536w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2024\/01\/AdobeStock_409610671-2048x1365.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>KSF\u306f\u3053\u308c\u307e\u3067\u306b\u8aac\u660e\u3057\u305fKGI\u3084KPI\u3068\u306f\u8cea\u7684\u306b\u7570\u306a\u308b\u30bf\u30a4\u30d7\u306e\u76ee\u6a19\u3067\u3059\u3002<strong>Key Success Factor\uff08\u30ad\u30fc\u30b5\u30af\u30bb\u30b9\u30d5\u30a1\u30af\u30bf\u30fc\uff09<\/strong>\u306e\u982d\u6587\u5b57\u306e\u7d44\u307f\u5408\u308f\u305b\u306b\u306a\u3063\u3066\u3044\u3066<strong>\u300c\u91cd\u8981\u6210\u529f\u8981\u56e0\u300d<\/strong>\u3068\u8a33\u3055\u308c\u307e\u3059\u3002Indicator\uff08\u6307\u6a19\uff09\u3067\u306f\u306a\u304fFactor\uff08\u8981\u56e0\uff09\u3068\u306a\u3063\u3066\u3044\u308b\u306e\u306f\u3001\u6570\u5024\u306a\u3069\u306e\u5b9a\u91cf\u7684\u306a\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u76ee\u6a19\u9054\u6210\u306e\u305f\u3081\u306e\u8981\u56e0\u3092\u8a00\u8449\u3067\u8868\u73fe\u3057\u305f\u5b9a\u6027\u7684\u306a\u3082\u306e\u3060\u304b\u3089\u3067\u3059\u3002\u7814\u7a76\u8005\u3084\u30d3\u30b8\u30cd\u30b9\u66f8\u306b\u3088\u3063\u3066\u306f\u3001CSF\uff08Critical Success Factor\u3001\u91cd\u8981\u6210\u529f\u8981\u56e0\uff09\u3084 KFS\uff08Key Factor for Success\u3001\u91cd\u8981\u6210\u529f\u8981\u56e0\uff09\u3068\u8868\u73fe\u3055\u308c\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u307b\u307c\u540c\u3058\u610f\u5473\u3067\u3059\u3002<\/p>\n\n\n\n<p>KSF\u3068KGI\u3001KPI\u306e\u76f8\u4e92\u306e\u95a2\u4fc2\u306f\u3001\u3072\u3068\u3064\u306a\u304c\u308a\u306e\u30b7\u30fc\u30af\u30a8\u30f3\u30b9\u3068\u3057\u3066\u8003\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305a\u3001KGI\u3068\u3044\u3046\u7d44\u7e54\u5168\u4f53\u306e\u76ee\u6a19\u304c\u3042\u308a\u3001\u305d\u308c\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u306e\u56e0\u679c\u95a2\u4fc2\u3092\u6301\u3064\u8981\u7d20\u3092KPI\u3068\u3057\u3066\u5b9a\u7fa9\u3057\u307e\u3059\u3002\u4e00\u822c\u7684\u306b\u306f\u8907\u6570\u306e\u56e0\u679c\u95a2\u4fc2\u8981\u7d20\u304c\u3042\u308b\u305f\u3081\u3001KPI\u306f\u8907\u6570\u3068\u306a\u308a\u3001\u305d\u308c\u305e\u308c\u306e\u6307\u6a19\u3092\u7ba1\u7406\u3057\u3066\u3044\u304f\u3053\u3068\u304cKGI\u306e\u9054\u6210\u306b\u76f4\u7d50\u3059\u308b\u306e\u3067\u3059\u3002\u3053\u306e\u3068\u304d\u3001\u5177\u4f53\u7684\u306a\u76ee\u6a19\u3068\u306a\u308bKPI\u3092\u6c7a\u3081\u308b\u305f\u3081\u306b\u306f\u3001\u6982\u5ff5\u7684\u306a\u56e0\u679c\u95a2\u4fc2\u3092\u8a00\u8449\u3067\u5b9a\u7fa9\u3057\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u3001\u305d\u308c\u304cKSF\u306b\u306a\u308a\u307e\u3059\u3002\u3064\u307e\u308a\u3001KSF\u3068\u3044\u3046\u30b3\u30f3\u30bb\u30d7\u30c8\u3092KPI\u3067\u5b9f\u88c5\u3059\u308b\u308f\u3051\u3067\u3059\u3002<\/p>\n\n\n\n<p>KSF\u3068KPI\u306f\u6027\u683c\u306e\u9055\u3046\u6307\u6a19\u3067\u3059\u304c\u3001\u4e21\u8005\u306b\u306f\u5bc6\u63a5\u306a\u95a2\u4fc2\u304c\u3042\u308a\u307e\u3059\u3002\u529b\u5b66\u7684\u8868\u73fe\u306b\u305f\u3068\u3048\u308b\u3068\u3001\u30d9\u30af\u30c8\u30eb\u306e<strong>\u300c\u65b9\u5411\u300d<\/strong>\u3068<strong>\u300c\u5927\u304d\u3055\u300d<\/strong>\u306e\u95a2\u4fc2\u306b\u4f3c\u3066\u3044\u308b\u306e\u3067\u3059\u3002\u30d9\u30af\u30c8\u30eb\u306f\u3001\u529b\u3092\u5b9a\u91cf\u7684\u306b\u8868\u73fe\u3059\u308b\u8a18\u6cd5\u3067\u3001\u76f4\u4ea4\u5ea7\u6a19\u5185\u306e\u300c\u65b9\u5411\u300d\u3068\u300c\u5927\u304d\u3055\u300d\u3067\u8868\u73fe\u3055\u308c\u307e\u3059\u3002\u6bd4\u55a9\u7684\u306b\u3044\u3048\u3070\u3001KSF\u3068\u3044\u3046\u300c\u65b9\u5411\u300d\u3068KPI\u3068\u3044\u3046\u300c\u5927\u304d\u3055\u300d\u304c\u5408\u308f\u3055\u3063\u3066\u7d44\u7e54\u306e\u696d\u7e3e\u3092\u5411\u4e0a\u3055\u305b\u308b\u300c\u529b\u300d\u3068\u306a\u308a\u5f97\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3053\u3067\u3001\u5546\u54c1\u8ca9\u58f2\u4f1a\u793e\u306e\u696d\u7e3e\u5411\u4e0a\u306b\u304a\u3051\u308bKGI\u3001KPI\u3001KSF\u306e\u9069\u7528\u4e8b\u4f8b\u3092\u8003\u3048\u3066\u307f\u307e\u3059\u3002\u696d\u7e3e\u3092\u4e0a\u3052\u308b\u305f\u3081\u306b\u306f\u58f2\u4e0a\u9ad8\u3092\u5411\u4e0a\u3055\u305b\u308b\u306e\u304c\u5b9a\u77f3\u3067\u3059\u3002\u305d\u3053\u3067\u3001\u58f2\u4e0a\u306b\u95a2\u3057\u3066KGI\u3092\u300c6\u30ab\u6708\u4ee5\u5185\u306b\u58f2\u4e0a\u9ad8\u3092\u5358\u6708\u30672\u5104\u5186\u306b\u3059\u308b\u300d\u3068\u6c7a\u3081\u305f\u3068\u3057\u307e\u3059\u3002\u6b21\u306b\u3001\u305d\u308c\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306bKSF\u3068\u3057\u3066\u300c\u65b0\u5546\u54c1\u306e\u6295\u5165\u300d\u300c\u5e97\u8217\u96c6\u5ba2\u529b\u306e\u5411\u4e0a\u300d\u300c\u65e2\u5b58\u9867\u5ba2\u306e\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u306e\u5411\u4e0a\u300d\u3092\u5b9a\u7fa9\u3057\u307e\u3059\u3002\u305d\u306eKSF\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306bKPI\u3068\u3057\u3066\u5177\u4f53\u7684\u306a\u76ee\u6a19\u3092\u6c7a\u3081\u308b\u306e\u3067\u3059\u3002\u306a\u304a\u3001\u3044\u304f\u3064\u304b\u306eKPI\u5019\u88dc\u304c\u5148\u306b\u3042\u308a\u3001\u305d\u3053\u306b\u5171\u901a\u70b9\u304c\u307f\u3089\u308c\u308b\u3068\u304d\u306bKSF\u3068\u3057\u3066\u62bd\u51fa\u3059\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u306b\u6319\u3052\u305f\u4f8b\u306e\u5834\u5408\u306eKSF\u304b\u3089KPI\u3092\u5b9a\u7fa9\u3059\u308b\u3068\u300c\u53d6\u6271\u3044\u30a2\u30a4\u30c6\u30e0\u6570\u309225\uff05\u5897\u3084\u3059\u300d\u300c\u30e1\u30c7\u30a3\u30a2\u5e83\u544a\u306e\u4e88\u7b97\u30921000\u4e07\u5186\u5897\u984d\u3059\u308b\u300d\u306a\u3069\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002\u307e\u305f\u3001\u300c\u65e2\u5b58\u9867\u5ba2\u5411\u3051\u5272\u5f15\u30af\u30fc\u30dd\u30f3\u306e\u767a\u884c\u983b\u5ea6\u309250\uff05\u5897\u3084\u3059\u300d\u306a\u3069\u3082\u52b9\u679c\u7684\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-2\">KPI\u306e\u52b9\u679c\u30fb\u30e1\u30ea\u30c3\u30c8<\/span><\/h2>\n\n\n\n<p>KPI\u306e\u5c0e\u5165\u306b\u306f\u4e3b\u306b5\u3064\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u308c\u305e\u308c\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p><strong>\u3010KPI\u306e\u5c0e\u5165\u30e1\u30ea\u30c3\u30c85\u3064\u3011<\/strong><\/p>\n\n\n\n<ol>\n<li>\u9032\u6357\u72b6\u6cc1\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u628a\u63e1\u3067\u304d\u308b<\/li>\n\n\n\n<li>\u6570\u5024\u306b\u3088\u308b\u660e\u78ba\u306a\u76ee\u6a19\u304c\u8a2d\u5b9a\u3067\u304d\u308b<\/li>\n\n\n\n<li>\u30e1\u30f3\u30d0\u30fc\u5168\u54e1\u3067\u5168\u4f53\u306e\u9032\u6357\u3092\u610f\u8b58\u3067\u304d\u308b<\/li>\n\n\n\n<li>\u7d44\u7e54\u306e\u30e1\u30f3\u30d0\u30fc\u9593\u3067\u30b3\u30f3\u30bb\u30f3\u30b5\u30b9\u304c\u5f97\u3089\u308c\u3084\u3059\u304f\u306a\u308b<\/li>\n\n\n\n<li>\u8a55\u4fa1\u306e\u516c\u5e73\u6027\u304c\u78ba\u4fdd\u3067\u304d\u308b<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">1.\u3000\u9032\u6357\u72b6\u6cc1\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u628a\u63e1\u3067\u304d\u308b<\/h3>\n\n\n\n<p>1\u3064\u76ee\u306f\u3001\u9032\u6357\u72b6\u6cc1\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u628a\u63e1\u3067\u304d\u308b\u70b9\u3067\u3059\u3002\u4e00\u822c\u7684\u306a\u55b6\u5229\u7d44\u7e54\u306e\u7d4c\u55b6\u6210\u7e3e\u306f\u6c7a\u7b97\u5f8c\u306e\u5229\u76ca\u306b\u3088\u3063\u3066\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u6c7a\u7b97\u306f\u5e74\u5ea6\u3054\u3068\u306b\u884c\u308f\u308c\u308b\u305f\u3081\u3001\u7d4c\u55b6\u74b0\u5883\u304c\u76ee\u307e\u3050\u308b\u3057\u304f\u5909\u5316\u3059\u308b\u696d\u614b\u306a\u3069\u3067\u306f\u3001\u30bf\u30a4\u30e0\u30e9\u30b0\u304c\u554f\u984c\u306b\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u306e\u3067\u3059\u3002\u5e74\u5ea6\u5358\u4f4d\u306e\u60c5\u5831\u3067\u306f\u52b9\u679c\u7684\u306a\u5224\u65ad\u6750\u6599\u3068\u306a\u3089\u306a\u3044\u306e\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u74b0\u5883\u306b\u5408\u308f\u305b\u305f\u7d30\u304b\u3044\u8ecc\u9053\u4fee\u6b63\u3092\u8003\u3048\u308b\u306e\u3067\u3042\u308c\u3070\u3001\u5b9a\u91cf\u7684\u3067\u5177\u4f53\u6027\u306e\u3042\u308bKPI\u306e\u30d5\u30a9\u30ed\u30fc\u304c\u52b9\u679c\u7684\u3068\u3044\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. \u6570\u5024\u306b\u3088\u308b\u660e\u78ba\u306a\u76ee\u6a19\u304c\u8a2d\u5b9a\u3067\u304d\u308b<\/h3>\n\n\n\n<p>2\u3064\u76ee\u306f\u3001KPI\u306f\u6570\u5024\u306b\u3088\u308b\u660e\u78ba\u306a\u76ee\u6a19\u304c\u8a2d\u5b9a\u3067\u304d\u308b\u70b9\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u3042\u308b\u30d5\u30a1\u30fc\u30b9\u30c8\u30d5\u30fc\u30c9\u7cfb\u5916\u98df\u30c1\u30a7\u30fc\u30f3\u3067\u306f\u300c\u5ec3\u68c4\u73875\uff05\u4ee5\u5185\u300d\u3068\u3044\u3046KPI\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u5e97\u8217\u904b\u55b6\u306e\u52b9\u7387\u5316\u306b\u8ca2\u732e\u3059\u308b\u5206\u6790\u7d50\u679c\u304b\u3089\u5c0e\u304b\u308c\u305f\u6570\u5024\u3067\u3059\u3002\u4e00\u5b9a\u306e\u6642\u9593\u304c\u6765\u308b\u3068\u5ec3\u68c4\u3059\u308b\u3053\u3068\u306b\u306a\u3063\u3066\u3044\u308b\u5546\u54c1\u306e\u91cf\u3092\u6e1b\u3089\u3059\u3053\u3068\u304c\u5168\u4f53\u306e\u5229\u76ca\u306b\u3064\u306a\u304c\u308b\u3068\u5224\u65ad\u3055\u308c\u305f\u308f\u3051\u3067\u3059\u3002\u307e\u3055\u306b\u3001\u9054\u6210\u76ee\u6a19\u3068\u73fe\u5728\u306e\u72b6\u6cc1\u306e\u95a2\u4fc2\u3092\u660e\u78ba\u306a\u6570\u5024\u3067\u793a\u3059KPI\u306e\u597d\u4f8b\u3068\u3044\u3048\u308b\u3067\u3057\u3087\u3046\u3002\u300c\u5168\u529b\u3067\u9811\u5f35\u308c\u300d\u306a\u3069\u306e\u62bd\u8c61\u7684\u306a\u8a00\u8449\u3088\u308a\u3001\u300c\u3042\u30682\uff05\u300d\u306a\u3069\u306e\u5177\u4f53\u7684\u6570\u5024\u306e\u307b\u3046\u304c\u9032\u6357\u5ea6\u5408\u3044\u304c\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u6570\u5024\u5316\u3059\u308c\u3070\u660e\u5feb\u306aPDCA\u30b5\u30a4\u30af\u30eb\u306b\u4e57\u305b\u3084\u3059\u304f\u3001\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3082\u9ad8\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. \u30e1\u30f3\u30d0\u30fc\u5168\u54e1\u3067\u5168\u4f53\u306e\u9032\u6357\u3092\u610f\u8b58\u3067\u304d\u308b<\/h3>\n\n\n\n<p>3\u3064\u76ee\u306f\u3001\u81ea\u5206\u304c\u62c5\u5f53\u3057\u3066\u3044\u308b\u696d\u52d9\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u7d44\u7e54\u3092\u69cb\u6210\u3059\u308b\u30e1\u30f3\u30d0\u30fc\u5168\u54e1\u3067\u5168\u4f53\u306e\u9032\u6357\u3092\u610f\u8b58\u3067\u304d\u308b\u70b9\u3067\u3059\u3002KPI\u306f\u3001KGI\u3092\u9802\u70b9\u3068\u3059\u308b\u30d4\u30e9\u30df\u30c3\u30c9\u72b6\u306b\u7a4d\u307f\u4e0a\u3052\u3089\u308c\u305f\u76ee\u6a19\u7fa4\u3092\u69cb\u6210\u3059\u308b\u90e8\u5206\u3068\u3044\u3048\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u305d\u308c\u305e\u308c\u306eKPI\u306f\u5168\u4f53\u76ee\u6a19\u306e\u4e2d\u3067\u306e\u500b\u3005\u306e\u4f4d\u7f6e\u3065\u3051\u304c\u660e\u78ba\u306a\u306e\u3067\u3059\u3002\u773c\u306e\u524d\u306eKPI\u306e\u6570\u5024\u306e\u6539\u5584\u304c\u3069\u306e\u3088\u3046\u306b\u7d44\u7e54\u306b\u8ca2\u732e\u3059\u308b\u306e\u304b\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u306f\u91cd\u8981\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u62c5\u5f53\u8005\u306b\u3082\u305d\u308c\u4ee5\u5916\u306e\u30e1\u30f3\u30d0\u30fc\u306b\u3082\u300c\u898b\u3048\u308b\u5316\u300d\u304c\u5fb9\u5e95\u3055\u308c\u308b\u3053\u3068\u306f\u91cd\u8981\u3067\u3059\u3002\u7279\u306b\u3001\u62c5\u5f53\u8005\u306b\u3068\u3063\u3066\u306f\u500b\u5225\u7684\u306a\u76ee\u6a19\u306e\u610f\u5473\u304c\u660e\u793a\u3055\u308c\u308b\u305f\u3081\u3001\u96c6\u4e2d\u529b\u3068\u3084\u308a\u304c\u3044\u304c\u9ad8\u307e\u308b\u3053\u3068\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. \u7d44\u7e54\u306e\u30e1\u30f3\u30d0\u30fc\u9593\u3067\u30b3\u30f3\u30bb\u30f3\u30b5\u30b9\u304c\u5f97\u3089\u308c\u3084\u3059\u304f\u306a\u308b<\/h3>\n\n\n\n<p>4\u3064\u76ee\u306f\u3001\u7d44\u7e54\u306e\u30e1\u30f3\u30d0\u30fc\u306e\u9593\u3067\u30b3\u30f3\u30bb\u30f3\u30b5\u30b9\u304c\u5f97\u3089\u308c\u3084\u3059\u304f\u306a\u308b\u70b9\u3067\u3059\u3002\u3059\u3067\u306b\u89e6\u308c\u305f\u300c\u898b\u3048\u308b\u5316\u300d\u306e\u52b9\u679c\u306e1\u3064\u3067\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u30e1\u30f3\u30d0\u30fc\u305d\u308c\u305e\u308c\u304c\u5168\u4f53\u306e\u69cb\u9020\u3092\u628a\u63e1\u3057\u554f\u984c\u70b9\u3092\u5171\u6709\u3067\u304d\u308b\u305f\u3081\u3001\u610f\u601d\u306e\u7d71\u4e00\u304c\u56f3\u308a\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u526f\u6b21\u7684\u52b9\u679c\u3068\u3057\u3066\u306f\u3001\u7d44\u7e54\u306e\u5168\u4f53\u50cf\u304c\u898b\u3048\u3066\u304f\u308b\u305f\u3081\u3001\u6210\u529f\u306b\u5fc5\u8981\u306aKSF\u306e\u30d6\u30e9\u30c3\u30b7\u30e5\u30a2\u30c3\u30d7\u52b9\u679c\u3082\u671b\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. \u8a55\u4fa1\u306e\u516c\u5e73\u6027\u304c\u78ba\u4fdd\u3067\u304d\u308b<\/h3>\n\n\n\n<p>5\u3064\u76ee\u306f\u3001\u6570\u5024\u76ee\u6a19\u306e\u9054\u6210\u5ea6\u304c\u5ba2\u89b3\u7684\u306b\u308f\u304b\u308b\u305f\u3081\u3001\u30e1\u30f3\u30d0\u30fc\u306b\u5bfe\u3057\u3066\u306e\u8a55\u4fa1\u306e\u516c\u5e73\u6027\u304c\u78ba\u4fdd\u3067\u304d\u308b\u70b9\u3067\u3059\u3002KPI\u81ea\u4f53\u304c\u6570\u5024\u3092\u542b\u3093\u3067\u3044\u308b\u306e\u3067\u3001\u9054\u6210\u5ea6\u3082\u6570\u5024\u5316\u3067\u304d\u307e\u3059\u3002\u7d44\u7e54\u7d4c\u55b6\u3078\u306e\u8ca2\u732e\u306e\u5ea6\u5408\u3044\u306b\u3064\u3044\u3066\u3001\u8a55\u4fa1\u3092\u4e0b\u3059\u5074\u306e\u6063\u610f\u6027\u3092\u6392\u9664\u3057\u305f\u5ba2\u89b3\u7684\u306a\u8a55\u4fa1\u304c\u53ef\u80fd\u3067\u3059\u3002\u5ba2\u89b3\u7684\u306a\u9054\u6210\u5ea6\u3088\u308a\u3082\u500b\u4eba\u7684\u89aa\u5bc6\u5ea6\u3092\u512a\u5148\u3055\u305b\u308b\u60aa\u7656\u3092\u6301\u3064\u7d44\u7e54\u306b\u306f\u3001\u7279\u306b\u6539\u5584\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-3\">KPI\u306e\u8a2d\u5b9a\u65b9\u6cd5<\/span><\/h2>\n\n\n\n<p>KPI\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u306f\u3001\u4ee5\u4e0b\u306e3\u30b9\u30c6\u30c3\u30d7\u304c\u57fa\u672c\u624b\u9806\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305a\u3001\u5168\u793e\u7684\u306a\u76ee\u6a19\u3068\u3057\u3066\u306eKGI\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u6b21\u306b\u3001KGI\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u4e0b\u4f4d\u76ee\u6a19\u306e\u30b3\u30f3\u30bb\u30d7\u30c8\u3067\u3042\u308bKSF\u3092\u8003\u3048\u308b\u306e\u3067\u3059\u3002KSF\u306e\u6bb5\u968e\u3067\u306f\u8003\u3048\u65b9\u3092\u8a00\u8a9e\u5316\u3059\u308b\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u4e0a\u3067\u3001\u5b9f\u969b\u306b\u884c\u52d5\u3059\u308b\u6307\u91dd\u3067\u3042\u308a\u3001\u52b9\u679c\u304c\u6e2c\u5b9a\u53ef\u80fd\u306a\u6307\u6a19\u3068\u3057\u3066KPI\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u3053\u3053\u3067\u6ce8\u610f\u3057\u3066\u304a\u304f\u3079\u304d\u306a\u306e\u306f\u3001\u3053\u306e\u57fa\u672c\u30b9\u30c6\u30c3\u30d7\u306f\u4e00\u65b9\u901a\u884c\u3067\u306f\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001KSF\u304b\u3089KPI\u306b\u5177\u4f53\u5316\u3059\u308b\u601d\u8003\u30d5\u30ed\u30fc\u306f\u3001\u62bd\u8c61\u7684\u306a\u3082\u306e\u304b\u3089\u5177\u4f53\u7684\u306a\u3082\u306e\u3092\u5c0e\u304f\u300c\u6f14\u7e79\u7684\u306a\u601d\u8003\u300d\u306e\u6d41\u308c\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u601d\u8003\u306b\u306f\u9006\u306e\u30d5\u30ed\u30fc\u3082\u3042\u308a\u3001\u5177\u4f53\u7684\u306a\u3082\u306e\u304b\u3089\u62bd\u8c61\u7684\u306a\u30b3\u30f3\u30bb\u30d7\u30c8\u3092\u5c0e\u304f\u300c\u5e30\u7d0d\u7684\u306a\u601d\u8003\u300d\u3082\u3042\u308a\u307e\u3059\u3002\u3064\u307e\u308a\u3001KPI\u304b\u3089\u65b0\u305f\u306aKSF\u3092\u8003\u3048\u51fa\u3059\u3053\u3068\u3082\u3042\u308b\u308f\u3051\u3067\u3059\u3002\u3053\u308c\u306f\u540c\u6642\u306b\u7d44\u7e54\u306e\u8ab2\u984c\u3084\u5f37\u307f\u3092\u898b\u51fa\u3059\u4f5c\u696d\u3067\u3082\u3042\u308a\u307e\u3059\u3002\u3082\u3061\u308d\u3093\u3001\u3053\u306e\u53cc\u65b9\u5411\u6027\u306fKGI\u3082\u5bfe\u8c61\u3067\u3059\u3002\u3044\u3063\u305f\u3093\u6c7a\u307e\u3063\u305fKGI\u3067\u3042\u3063\u3066\u3082\u3001\u5e38\u306b\u518d\u8a55\u4fa1\u304c\u884c\u308f\u308c\u308b\u3053\u3068\u3067\u3001\u7d44\u7e54\u306e\u65b0\u9673\u4ee3\u8b1d\u304c\u8a98\u767a\u3055\u308c\u307e\u3059\u3002KPI\u306e\u8a2d\u5b9a\u306b\u3088\u3063\u3066\u3001\u5909\u308f\u308a\u7d9a\u3051\u308b\u30b5\u30b9\u30c6\u30a3\u30ca\u30d6\u30eb\u3067\u5f37\u3044\u7d44\u7e54\u306b\u8fd1\u3065\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPISMART\">KPI\u8a2d\u5b9a\u306e\u300cSMART\u300d\u306e\u6cd5\u5247<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"614\" src=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/11\/AdobeStock_654832672-1024x614.jpeg\" alt=\"\" class=\"wp-image-9350\" srcset=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/11\/AdobeStock_654832672-1024x614.jpeg 1024w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/11\/AdobeStock_654832672-300x180.jpeg 300w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/11\/AdobeStock_654832672-768x461.jpeg 768w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/11\/AdobeStock_654832672-1536x922.jpeg 1536w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/11\/AdobeStock_654832672-2048x1229.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>SMART\u3068\u306f\u3001\u7d44\u7e54\u306e\u6700\u7d42\u76ee\u6a19\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u53c2\u7167\u3055\u308c\u308b\u30c1\u30a7\u30c3\u30af\u30dd\u30a4\u30f3\u30c8\u306e\u3053\u3068\u3067\u3059\u3002\u6700\u7d42\u76ee\u6a19\u3092\u5177\u4f53\u7684\u6570\u5024\u306b\u5909\u63db\u3057\u305f\u4e2d\u9593\u76ee\u6a19\u3092KPI\u3068\u8003\u3048\u308b\u3068\u3001\u8a2d\u5b9a\u306e\u969b\u306bSMART\u3092\u610f\u8b58\u3059\u308b\u3053\u3068\u3067\u52b9\u679c\u7684\u306a\u76ee\u6a19\u3068\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Specific\uff08\u660e\u78ba\u6027\uff09<\/h3>\n\n\n\n<p>SMART\u306eS\u306fSpecific\uff08\u660e\u78ba\u6027\uff09\u306e\u3053\u3068\u3067\u3059\u3002\u76ee\u6a19\u306b\u5177\u4f53\u6027\u3092\u4e0e\u3048\u3066\u3001\u95a2\u4fc2\u8005\u304c\u7b49\u3057\u304f\u7406\u89e3\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Measurable\uff08\u8a08\u91cf\u6027\uff09<\/h3>\n\n\n\n<p>M\u306fMeasurable\uff08\u8a08\u91cf\u6027\uff09\u3092\u6307\u3057\u3066\u3044\u307e\u3059\u3002\u76ee\u6a19\u306e\u9054\u6210\u5ea6\u3092\u6570\u5024\u3067\u8868\u73fe\u3057\u3066\u8a08\u6e2c\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u8a00\u8a9e\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u6570\u5b57\u3092\u4f75\u7528\u3057\u3066KPI\u3092\u8a18\u8ff0\u3059\u308b\u306e\u306f\u305d\u306e\u305f\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Achievable\uff08\u9054\u6210\u53ef\u80fd\u6027\uff09<\/h3>\n\n\n\n<p>A\u306fAchievable\uff08\u9054\u6210\u53ef\u80fd\u6027\uff09\u304b\u3089\u6765\u3066\u3044\u307e\u3059\u3002\u30c1\u30e3\u30ec\u30f3\u30b8\u7cbe\u795e\u3092\u6301\u3063\u3066\u3044\u308c\u3070\u3001\u306a\u3093\u3068\u304b\u5b9f\u73fe\u3067\u304d\u305d\u3046\u306a\u96e3\u6613\u5ea6\u306e\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u3059\u3002\u9ad8\u3044\u76ee\u6a19\u306f\u610f\u6b32\u7684\u3067\u597d\u307e\u3057\u3044\u306e\u3067\u3059\u304c\u3001\u3042\u307e\u308a\u306b\u3082\u9ad8\u3059\u304e\u308b\u3068\u9006\u306b\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u4e0b\u304c\u3063\u3066\u3057\u307e\u3046\u3053\u3068\u306b\u6ce8\u610f\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Relevant\uff08\u95a2\u9023\u6027\uff09<\/h3>\n\n\n\n<p>R\u306fRelevant\uff08\u95a2\u9023\u6027\uff09\u306e\u3053\u3068\u3067\u3059\u3002Result-oriented\uff08\u7d50\u679c\u6307\u5411\uff09\u3068\u8868\u73fe\u3055\u308c\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002KPI\u3068KGI\u3084KSF\u306e\u95a2\u4fc2\u6027\u304c\u308f\u304b\u308a\u3084\u3059\u304f\u8aac\u660e\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u3082\u91cd\u8981\u3067\u3059\u3002\u305d\u308c\u305e\u308c\u306eKPI\u3069\u3046\u3057\u3067\u3082\u5bc6\u63a5\u306a\u95a2\u9023\u304c\u3042\u308b\u3088\u3046\u306b\u8a2d\u5b9a\u6bb5\u968e\u3067\u691c\u8a0e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Time-bound\uff08\u671f\u9650\uff09<\/h3>\n\n\n\n<p>\u6700\u5f8c\u306eT\u306fTime-bound\uff08\u671f\u9650\uff09\u3092\u610f\u5473\u3057\u307e\u3059\u3002\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u306f\u6642\u9593\u3068\u30a8\u30cd\u30eb\u30ae\u30fc\u3092\u96c6\u4e2d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u6642\u9593\u7684\u306a\u671f\u9650\u3092\u8a2d\u5b9a\u3059\u308b\u306e\u3067\u3059\u3002\u6642\u9593\u306b\u4f59\u88d5\u304c\u3042\u308b\u3068\u7cbe\u795e\u306f\u5f1b\u7de9\u3057\u304c\u3061\u3067\u3059\u3002\u7121\u7406\u3067\u306f\u306a\u3044\u304b\u3068\u601d\u308f\u308c\u308b\u304f\u3089\u3044\u306e\u77ed\u3081\u306e\u671f\u9650\u8a2d\u5b9a\u3092\u3059\u308c\u3070\u3001\u7cbe\u795e\u306f\u7dca\u5f35\u3057\u3001\u30b9\u30d4\u30fc\u30c9\u611f\u3092\u6301\u3063\u305f\u5bc6\u5ea6\u306e\u9ad8\u3044\u4ed5\u4e8b\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-4\">KPI\u8a2d\u5b9a\u306e\u30b3\u30c4<\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2022\/03\/jj8-1024x683.jpg\" alt=\"\" class=\"wp-image-5248\" srcset=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2022\/03\/jj8-1024x683.jpg 1024w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2022\/03\/jj8-300x200.jpg 300w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2022\/03\/jj8-768x512.jpg 768w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2022\/03\/jj8-1536x1025.jpg 1536w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2022\/03\/jj8.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>\u3053\u3053\u3067\u3001KPI\u8a2d\u5b9a\u306e\u969b\u306b\u5f79\u306b\u7acb\u3064\u30b3\u30c4\u3092\u6574\u7406\u3057\u3066\u304a\u304d\u307e\u3059\u3002\u307e\u305a\u3001\u6226\u7565\u3068KPI\u306e\u9023\u643a\u30fb\u9023\u52d5\u306b\u7740\u76ee\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u4e21\u8005\u306b\u8ad6\u7406\u7684\u306a\u95a2\u9023\u6027\u3092\u4e0e\u3048\u308b\u3088\u3046\u306a\u89b3\u70b9\u304b\u3089KPI\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u305d\u3046\u3084\u3063\u3066\u8a2d\u5b9a\u3055\u308c\u305f\u8907\u6570\u306eKPI\u306b\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u3066\u304a\u304f\u3068\u3001\u6226\u7565\u3068\u306e\u9023\u643a\u30fb\u9023\u52d5\u304c\u6574\u7406\u3067\u304d\u307e\u3059\u3002KPI\u306e\u69cb\u9020\u306f\u30c4\u30ea\u30fc\u72b6\u3067\u3059\u3002\u30c4\u30ea\u30fc\u306e\u4e0a\u4f4d\u3068\u4e0b\u4f4d\u306e\u95a2\u4fc2\u3092\u660e\u78ba\u306b\u610f\u8b58\u3059\u308c\u3070\u3001\u5e8f\u5217\u3092\u5224\u65ad\u3057\u3084\u3059\u304f\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u6b21\u306b\u3001\u8907\u6570\u306eKPI\u3092\u8a2d\u5b9a\u3059\u308b\u3068\u304d\u306e\u7559\u610f\u70b9\u306f\u300c\u91cd\u8907\u300d\u3068\u300c\u6f0f\u308c\u300d\u3067\u3059\u3002KPI\u306f\u591a\u3051\u308c\u3070\u3088\u3044\u3068\u3044\u3046\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5168\u4f53\u76ee\u6a19\u3067\u3042\u308bKGI\u306e\u9054\u6210\u306b\u5fc5\u8981\u306b\u3057\u3066\u5341\u5206\u306a\u6570\u3067\u3042\u308a\u3001\u305d\u308c\u305e\u308c\u304c\u91cd\u8907\u305b\u305a\u306b\u3001\u6f0f\u308c\u304c\u306a\u3044\u72b6\u614b\u304c\u7406\u60f3\u3068\u3044\u3048\u307e\u3059\u3002\u3053\u306e\u72b6\u614b\u306e\u5b9f\u73fe\u306b\u306fMECE\u3068\u3044\u3046\u8003\u3048\u65b9\u304c\u53c2\u8003\u306b\u306a\u308a\u307e\u3059\u3002MECE\u3068\u306f Mutually Exclusive and Collectively Exhaustive \u306e\u7565\u3067\u91cd\u8907\u3084\u6f0f\u308c\u304c\u306a\u3044\u3068\u3044\u3046\u610f\u5473\u3067\u3059\u3002\u540c\u3058\u968e\u5c64\u306b\u3042\u308bKPI\u540c\u58eb\u3067MECE\u306e\u95a2\u4fc2\u304c\u5b9f\u73fe\u3055\u308c\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u5177\u4f53\u7684\u306aKPI\u306e\u8a18\u6cd5\u306b\u3064\u3044\u3066\u306f\u3001\u5e38\u306b\u300c\u76ee\u7684\u300d\u3068\u300c\u9054\u6210\u6c34\u6e96\u300d\u306e\u30bb\u30c3\u30c8\u3067\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u3059\u3067\u306b\u30d9\u30af\u30c8\u30eb\u306e\u4f8b\u3092\u6319\u3052\u307e\u3057\u305f\u304c\u3001\u610f\u8b58\u3092\u5411\u3051\u308b\u65b9\u5411\u3068\u9054\u6210\u3059\u3079\u304d\u6570\u5024\u76ee\u6a19\u3092\u30bb\u30c3\u30c8\u3067\u8003\u3048\u307e\u3057\u3087\u3046\u3002\u6700\u5f8c\u306b\u3001\u300c\u898b\u3048\u308b\u5316\u300d\u3092\u8003\u3048\u308b\u969b\u306b\u5fd8\u308c\u304c\u3061\u306a\u70b9\u3067\u3059\u304c\u3001KPI\u306e\u5185\u5bb9\u3060\u3051\u3067\u306f\u306a\u304f\u300c\u62c5\u3044\u624b\u306e\u898b\u3048\u308b\u5316\u300d\u3082\u540c\u6642\u306b\u884c\u3044\u307e\u3057\u3087\u3046\u3002\u8a2d\u5b9a\u3059\u308bKPI\u3054\u3068\u306b\u62c5\u5f53\u8005\u3092\u5272\u308a\u5f53\u3066\u3066\u3001\u8cac\u4efb\u3092\u660e\u78ba\u306b\u3059\u308b\u306e\u3067\u3059\u3002\u9032\u6357\u3092\u30c1\u30a7\u30c3\u30af\u3059\u308b\u62c5\u5f53\u8005\u304c\u4e0d\u5728\u306e\u76ee\u6a19\u306f\u610f\u8b58\u3055\u308c\u306b\u304f\u304f\u306a\u308a\u3001\u5f80\u3005\u306b\u3057\u3066\u5fd8\u308c\u53bb\u3089\u308c\u308b\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>MECE\u306b\u3064\u3044\u3066\u306f\u3001\u4e0b\u8a18\u306e\u8a18\u4e8b\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile banner\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/09\/AdobeStock_520353197-1024x683.jpeg\" alt=\"\" class=\"wp-image-8737 size-full\" srcset=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/09\/AdobeStock_520353197-1024x683.jpeg 1024w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/09\/AdobeStock_520353197-300x200.jpeg 300w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/09\/AdobeStock_520353197-768x512.jpeg 768w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/09\/AdobeStock_520353197-1536x1024.jpeg 1536w, https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-content\/uploads\/sites\/2\/2023\/09\/AdobeStock_520353197-2048x1365.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h5 class=\"wp-block-heading\"><strong>MECE\u3068\u306f\uff1f\u8003\u3048\u65b9\u306e\u5177\u4f53\u4f8b<\/strong>\u3084\u30a2\u30d7\u30ed\u30fc\u30c1\u65b9\u6cd5\u30fb\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac<\/h5>\n\n\n\n<p><\/p>\n\n\n\n<p><a href=\"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/ed_mece\/\">https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/ed_mece\/<\/a><\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"KPI-5\">KPI\u306e\u5177\u4f53\u4f8b<\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">KPI\u306e\u5177\u4f53\u4f8b\uff1a\u4eba\u4e8b<\/h3>\n\n\n\n<p>\u4eba\u4e8b\u95a2\u9023\u696d\u52d9\u3067\u306f\u6b21\u306e\u3088\u3046\u306a\u9805\u76ee\u304cKPI\u3068\u306a\u308b\u3067\u3057\u3087\u3046\u3002\u307e\u305a\u3001\u4eba\u6750\u63a1\u7528\u306b\u95a2\u3057\u3066\u306f\u3001\u300c\u5fdc\u52df\u6570\u300d\u300c\u9762\u63a5\u6570\u300d\u300c\u63a1\u7528\u4eba\u6570\u300d\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u3089\u306f\u3001\u5fdc\u52df\u304b\u3089\u9762\u63a5\u3092\u7d4c\u3066\u63a1\u7528\u307e\u3067\u3001\u4e00\u9023\u306e\u30b7\u30fc\u30af\u30a8\u30f3\u30b9\u3068\u3057\u3066KPI\u30c4\u30ea\u30fc\u306e\u4e0a\u4f4d\u3068\u4e0b\u4f4d\u306e\u95a2\u4fc2\u3067\u3059\u3002\u307e\u305f\u3001\u4eba\u6750\u80b2\u6210\u306b\u3064\u3044\u3066\u306f\u3001\u300c\u7814\u4fee\u5b9f\u65bd\u6570\u300d\u300c\u6e80\u8db3\u5ea6\u300d\u306a\u3069\u3092KPI\u306b\u8a2d\u5b9a\u3059\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002\u305f\u3060\u3057\u3001\u7814\u4fee\u306e\u6e80\u8db3\u5ea6\u306b\u3064\u3044\u3066\u306f\u3001\u9054\u6210\u6c34\u6e96\u304c\u8a08\u6e2c\u53ef\u80fd\u306a\u6570\u5024\u5316\u306b\u5de5\u592b\u304c\u5fc5\u8981\u3067\u3059\u3002\u6700\u5f8c\u306b\u3001\u4eba\u6750\u7ba1\u7406\u9762\u304b\u3089\u306f\u3001\u300c\u6709\u7d66\u4f11\u6687\u53d6\u5f97\u7387\u300d\u300c\u96e2\u8077\u7387\u300d\u306a\u3069\u306e\u6307\u6a19\u3092\u7528\u3044\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306a\u6709\u7d66\u53d6\u5f97\u3084\u96e2\u8077\u306b\u56e0\u679c\u95a2\u4fc2\u3092\u6301\u3064\u8981\u56e0\u306f\u4e00\u822c\u7684\u306b\u8907\u6570\u8003\u3048\u3089\u308c\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u4e0b\u4f4d\u306eKPI\u30c4\u30ea\u30fc\u306e\u6570\u306f\u591a\u3081\u306b\u8a2d\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3067\u3057\u3087\u3046\u3002\u306a\u304a\u3001\u3053\u3053\u3067\u53d6\u308a\u4e0a\u3052\u305f\u4eba\u4e8b\u7cfb\u306eKPI\u8a2d\u5b9a\u30dd\u30a4\u30f3\u30c8\u306f\u3001\u4f01\u696d\u5168\u4f53\u306eKGI\u306e\u9054\u6210\u3068\u3044\u3046\u89b3\u70b9\u304b\u3089\u8003\u3048\u308b\u5fc5\u8981\u304c\u3042\u308b\u70b9\u3067\u3059\u3002\u4eba\u4e8b\u90e8\u9580\u72ec\u81ea\u306bKGI\u3092\u8a2d\u5b9a\u3059\u308b\u306e\u306f\u907f\u3051\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 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id=\"KPI-6\">\u6700\u9069\u306aKPI\u3092\u8a2d\u5b9a\u3059\u308b\u305f\u3081\u306b\u306f<\/span><\/h2>\n\n\n\n<p>\u52b9\u679c\u7684\u306aKPI\u306e\u8a2d\u5b9a\u306b\u306f\u3001KGI\u3084KSF\u3068\u306e\u95a2\u4fc2\u306e\u7406\u89e3\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u7d44\u7e54\u5168\u4f53\u306eKGI\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u7d30\u5206\u5316\u3055\u308c\u305f\u76ee\u6a19\u304c\u304cKPI\u3067\u3042\u308b\u3053\u3068\u3092\u610f\u8b58\u3059\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u4e00\u65e6\u8a2d\u5b9a\u3055\u308c\u305f\u304b\u3089\u3068\u3044\u3063\u3066\u3001\u305d\u308c\u3067\u7d42\u308f\u308a\u3067\u306f\u306a\u3044\u306e\u3067\u3059\u3002\u904b\u7528\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u3067PDCA\u3092\u56de\u3057\u306a\u304c\u3089\u5168\u30e1\u30f3\u30d0\u30fc\u3067\u52b9\u679c\u3092\u78ba\u8a8d\u3057\u3001\u5fc5\u8981\u3067\u3042\u308c\u3070\u4fee\u6b63\u3059\u308b\u67d4\u8edf\u6027\u3082\u5fd8\u308c\u306a\u3044\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30b5\u30a4\u30c0\u30b9\u306e\u30bf\u30ec\u30f3\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30b7\u30b9\u30c6\u30e0\u300cCYDAS\u300d\u306e\u6a5f\u80fd\u300c1on1 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src=\"https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/1on1_talk-1.png\" alt=\"\" class=\"wp-image-8522 size-full\" srcset=\"https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/1on1_talk-1.png 1024w, https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/1on1_talk-1.png 300w, https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/1on1_talk-1.png 768w, https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/1on1_talk-1.png 1121w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\n        <\/figure>\n        <div class=\"wp-block-media-text__content\">\n            <h5 class=\"wp-block-heading\"><strong>\u7d44\u7e54\u306e\u4e00\u4f53\u611f\u3092\u751f\u30801on1\u30b5\u30dd\u30fc\u30c8\u300c1on1 Talk\u300d<\/strong><\/h5>\n            <p>\u30af\u30ea\u30c3\u30af\u3057\u3066\u304a\u5f79\u7acb\u3061\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/p>\n            <p><a href=\"https:\/\/pardot2.cydas.com\/peoplelabo_1on1_talk\" target=\"_blank\">link<\/a><\/p>\n        <\/div>\n    <\/div>\n    \n\n\n\n    <div class=\"wp-block-media-text alignwide is-stacked-on-mobile banner\">\n        <figure class=\"wp-block-media-text__media\">\n        <img decoding=\"async\" fetchpriority=\"high\" width=\"1024\" height=\"264\" src=\"<img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"592\" src=\"https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/wp_mochibe_-1.png\" alt=\"\" class=\"wp-image-9039 size-full\" srcset=\"https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/wp_mochibe_-1.png 1024w, https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/wp_mochibe_-1.png 300w, https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/wp_mochibe_-1.png 768w, https:\/\/www.cydas.com\/peoplelabo\/wp-content\/uploads\/sites\/2\/2025\/02\/wp_mochibe_-1.png 1121w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\n        <\/figure>\n        <div class=\"wp-block-media-text__content\">\n            <h5 class=\"wp-block-heading\"><strong>\u7d44\u7e54\u306e\u7d50\u675f\u529b\u3092\u9ad8\u3081\u308b<br>\u7406\u5ff5\u6d78\u900f\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3 \u300cMochibe\u300d<\/strong><\/h5>\n            <p>\u30af\u30ea\u30c3\u30af\u3057\u3066\u304a\u5f79\u7acb\u3061\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/p>\n            <p><a href=\"https:\/\/pardot2.cydas.com\/peplelabo_lp_mochibe\" target=\"_blank\">link<\/a><\/p>\n        <\/div>\n    <\/div>    \n    \n","protected":false},"excerpt":{"rendered":"<p>\u4f01\u696d\u7d4c\u55b6\u306e\u30dd\u30a4\u30f3\u30c8\u306f\u6700\u5c0f\u306e\u30a4\u30f3\u30d7\u30c3\u30c8\u3067\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u3092\u6700\u5927\u5316\u3059\u308b\u3053\u3068\u306b\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u306b\u300c\u76ee\u6a19\u300d\u3092\u8a2d&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1437,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[53],"tags":[55,64,66],"writer":[48],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/posts\/1436"}],"collection":[{"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/comments?post=1436"}],"version-history":[{"count":10,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/posts\/1436\/revisions"}],"predecessor-version":[{"id":15031,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/posts\/1436\/revisions\/15031"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/media\/1437"}],"wp:attachment":[{"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/media?parent=1436"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/categories?post=1436"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/tags?post=1436"},{"taxonomy":"writer","embeddable":true,"href":"https:\/\/www.ctm.works-hi.co.jp\/peoplelabo\/wp-json\/wp\/v2\/writer?post=1436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}